CRM Campaigns Specialist - Data-Driven Growth

Delivery Hero; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading food delivery service based in Dubai is looking for a Specialist to manage CRM campaigns aimed at improving user retention and acquisition frequency. You will be responsible for ideating, implementing, and optimizing campaigns while ensuring adherence to budgets. The ideal candidate will have a Bachelor's degree in marketing, at least 2 years of relevant experience, and a strong understanding of CRM tools such as Braze. A proactive and data-driven mindset is essential for success in this role.

Qualifications

• Minimum 2 years of proven relevant work experience preferably in a fast-paced environment.
• Experience managing CRM systems for loyalty programs is highly desirable.
• Fluency in written and spoken English; Arabic is a plus.

Responsibilities

• Ideate and implement basic CRM campaigns to meet business needs.
• Coordinate with the Campaign Ops team for the launch of CRM campaigns.
• Monitor campaign spend and ensure adherence to budgets.

Skills

Data-driven decision-making

CRM management

Campaign performance monitoring

Time management

Interpersonal communication

Presentation skills

Education

Bachelor's degree in marketing or equivalent

Tools

Braze

Job description

A leading food delivery service based in Dubai is looking for a Specialist to manage CRM campaigns aimed at improving user retention and acquisition frequency. You will be responsible for ideating, implementing, and optimizing campaigns while ensuring adherence to budgets. The ideal candidate will have a Bachelor's degree in marketing, at least 2 years of relevant experience, and a strong understanding of CRM tools such as Braze. A proactive and data-driven mindset is essential for success in this role.