Credit Manager

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality group in Dubai is looking for a Credit Manager responsible for overseeing the hotel's credit and receivables collection. This role ensures timely processing of credit applications, invoicing, and guest inquiries, while minimizing bad debts. Candidates should have a Bachelor's degree in Finance or Accounting and at least 5-7 years of experience in credit management. Strong financial analysis, risk assessment skills, and proficiency in financial software are essential for success in this position.

Qualifications

• Minimum 5-7 years of experience in credit management or related field.
• Excellent attention to detail and analytical thinking.
• Demonstrated ability to make decisive and sound credit decisions.

Responsibilities

• Oversee the hotels credit and receivables collection processes.
• Process credit applications and ensure timely invoicing.
• Handle inquiries from guests and management professionally.

Skills

Financial analysis

Risk assessment

Negotiation

Communication

Leadership

Education

Bachelor's degree in Finance or Accounting

Tools

Financial software

MS Office suite

Job description

The position is responsible for managing the hotels overall credit and receivable collection functions efficiently to minimize account nonpayment and potential bad debts.

• Oversee the hotels credit and receivables collection processes to minimize nonpayments and bad debts.
• Process credit applicationsand ensure applicants are notified promptly and professionally.
• Verify the creditworthiness of applicants and obtain approval from the Director of Finance or delegate.
• Ensure the timely issuance of invoices and account statements.
• Follow up promptly on overdue accounts and minimize recovery delays.
• Handle guest and management inquiries efficiently and professionally.
• Ensure travel agent commissions are processed and paid on time.
• Prepare and review monthly accounts receivable aging reports and detailed ledgers.
• Conduct monthly credit meetings and attend external creditrelated meetings to stay informed of risks.
• Manage delinquent accounts and coordinate with debt collectors when necessary.
• Recommend accounts for writeoff with complete supporting documentation.
• Liaise with the Front Office to ensure PX and PM accounts are checked daily and transferred to the city ledger.
• Review the advance deposit ledger to ensure all balances are current or for future dates.
• Report any policy deviations observed within the Front Office team to the Front Office Manager.
• Ensure timely processing of guest refunds in line with hotel policy and necessary approvals.
• Supervise daily operations of credit and accounts receivable.
• Maintain local credit policies on billing collections payments credit cards and inquiries.
• Work closely with Sales Events F&B and Front Office teams to ensure coordination.
• Ensure compliance with corporate credit and receivables policies.
• Prepare monthly reports as required by management.

Qualifications

• Bachelors degree in Finance Accounting or related field
• Minimum 57 years of experience in credit management or related field
• Strong financial analysis and risk assessment skills
• Proficiency in credit policy development and debt collection strategies
• Excellent negotiation and communication skills
• Advanced proficiency in financial software and MS Office suite
• Indepth knowledge of UAE financial regulations and credit laws
• Understanding of international credit practices
• Experience in the UAE financial sector preferred
• Professional certifications such as CCP (Certified Credit Professional) or CCE (Certified Credit Executive) preferred
• Demonstrated ability to make decisive and sound credit decisions
• Strong leadership and team management skills
• Excellent attention to detail and analytical thinking
• Ability to work effectively in a fastpaced dynamic environment

Remote Work

No

Employment Type

Fulltime