Creative Services Coordinator

VML; Dubai; Hybrid; AED 120,000 - 150,000; Full time

Job summary

A leading creative agency in Dubai is seeking a Creative Services Coordinator to facilitate smooth workflows among creative teams. The ideal candidate will demonstrate exceptional organizational skills and a proactive approach. Responsibilities include managing timelines, communicating effectively with teams, and ensuring quality deliverables. Candidates should have a Bachelor’s degree and experience in project coordination, preferably within a creative environment. This full-time role supports a hybrid work model promoting collaboration and connection.

Qualifications

• Previous experience in project coordination or traffic management in a creative environment.
• Ability to adapt quickly to changing priorities and maintain efficiency under pressure.
• Strong organizational skills and meticulous attention to detail.

Responsibilities

• Develop and maintain organized systems for managing creative workflows.
• Create and manage project schedules while aligning with team members.
• Efficiently allocate projects based on team skills and availability.
• Identify and develop solutions for bottlenecks in project flow.
• Support quality control processes at each project stage.

Skills

Effective collaborator and communicator

Strong problem-solving abilities

Adaptable to change

Attention to detail

Education

Bachelor's degree in Marketing, Communications, or related field

Tools

Digital workflow tools

Job description

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Job Title:

Creative Services Coordinator

Location:

Dubai, UAE

Job Type:

Full-time

Role Overview:

The Traffic Coordinator ensures smooth workflow between creative, production, and client service teams. This role involves managing timelines, prioritizing tasks, and ensuring deliverables meet quality standards and deadlines. This role demands exceptional organizational skills, meticulous attention to detail, and a proactive approach to problem‑solving in a dynamic and fast‑paced environment. You'll be the central point ensuring creative workflows are optimized and our team can focus on what they do best.

Key Responsibilities:

Workflow Management & Organization:

• Develop and maintain organized systems for managing creative workflows, from project initiation through to delivery.
• Ensure all project elements are accurately logged, tracked, and progressing according to plan.
• Utilize and optimize project management tools to enhance workflow efficiency.

Schedule Coordination & Communication:

• Create, monitor, and manage detailed project schedules, proactively aligning with stakeholders and team members to meet deadlines.
• Communicate project updates, changes, and potential risks to all relevant parties clearly and promptly.
• Act as a central point of contact, facilitating effective collaboration between different teams and individuals.

Resource Allocation & Optimization:

• Efficiently allocate projects and tasks to team members based on skills, availability, and project priority to maximize team productivity.
• Identify potential bottlenecks and proactively adjust resource allocation to maintain project momentum.
• Contribute to identifying opportunities for resource sharing and cross‑functional collaboration.

Problem Solving & Adaptability:

• Identify potential issues or roadblocks in project flow and proactively develop solutions to keep projects on track.
• Adapt quickly to changing priorities and project requirements, maintaining composure and efficiency under pressure.
• Work effectively to minimize disruptions and maintain a steady workflow even in stressful situations.

Quality Assurance & Detail Management:

• Support quality control processes by ensuring all project details, assets, and requirements are met at each stage.
• Maintain meticulous attention to detail in all tracking, scheduling, and communication tasks.

Skills & Qualifications:

Required:

• Effective collaborator and communicator.
• Strong problem‑solving abilities.
• Adaptable to change and steady under pressure.
• Team player with attention to detail.

Preferred:

• Proficiency in digital workflow tools.
• Data‑driven approach to decision‑making.
• Advanced skills in resource planning and optimization.
• Experience in process improvement initiatives.

Education & Experience:

• Bachelor's degree in a related field (e.g., Marketing, Communications, Business Administration, Project Management).
• Previous experience in project coordination, traffic management, or similar operational role, ideally within a creative or agency environment.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Equal Opportunity Statement:

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.