Counter Sales Associate

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail group in Dubai is seeking a Counter Sales Associate to greet and serve walk-in customers, ensuring a high level of service. The role involves maintaining cleanliness, processing orders, and handling cash transactions. Candidates should have a High School Degree and 0-1 year of experience in customer service. Fluency in English and strong teamwork skills are essential. This position will be located at The Dubai Mall, emphasizing customer satisfaction and operational compliance.

Qualifications

• High school diploma or equivalent required.
• 0-1 year experience in customer service or relevant field.
• Strong communication skills and fluency in English.

Responsibilities

• Greet and serve walk-in customers providing exceptional service.
• Maintain cleanliness and hygiene practices in the work area.
• Process orders and handle cash transactions accurately.

Skills

Fluency in English

Analytical Thinking

Change and Adaptability

Customer Focus

Planning and Organizing

Teamwork

Education

High School Degree

Job description

Job Description - Counter Sales Associate (COU000323)

Job Number:

COU000323

Responsibilities

• Greet and serve walk‑in customers providing high level service through product knowledge and based on the set procedures
• Take part in the opening and closing duties in compliance with the norms and internal procedures
• Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
• Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
• Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
• Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display
• Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
• Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
• Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
• Receive and handle cash payments including exchange and money transactions while following the set policies

Qualifications

• High School Degree
• 0 - 1 year of experience in customer service
• Fluency in English
• Analytical Thinking: level 1
• Change and Adaptability: level 1
• Customer Focus: level 1
• Planning and Organizing: level 2
• Teamwork: level 2

Organization

Eataly

Primary Location

United Arab Emirates-UAE, Dubai, The Dubai Mall