COO

Bluebird Recruitment; Dubai; On-site; AED 110,000; Full time

Job summary

A digital agency in Dubai is seeking a Chief Operating Officer (COO) to oversee daily operations and project delivery. The ideal candidate will have at least 10 years of experience in operations and project management, particularly within digital agencies, and must excel in mentoring teams and driving profitability while managing large-scale projects. This role offers a competitive tax-free salary of 110K, with profit-sharing and relocation support if necessary.

Benefits

Tax-free salary

Profit-sharing

Relocation support

Qualifications

• 10 years in operations/project management within digital agencies or consultancies.
• Experience leading large-scale web and mobile app projects for government or enterprise clients.
• Financial acumen managing budgets and driving profitability.

Responsibilities

• Overseeing daily agency operations and project delivery.
• Acting as the primary escalation point for high-priority client concerns.
• Mentoring and motivating project managers to drive performance.

Skills

Operations management

Project management

Budget management

Mentoring teams

Leadership

Tools

Monday

QuickBooks

Slack

Google Suite

Job description

Company: TenTwenty

Role: Chief Operating Officer (COO)

Location: Dubai UAE

Language: English (fluent)

WFH policy: Onsite

Industry: Digital Agency

Product: Website/App UI/UX Design Web Applications (SaaS) Ecommerce Digital Consulting Global Hosting Solutions

ICP: Federal & Local Governments Multinationals

Size and functions of local team: 55 FTE 10 nationalities).

Role description

• Overseeing daily agency operations project delivery team management resource allocation
• Acting as the primary escalation point for high‑priority client concerns
• Mentoring and motivating project managers and department heads to drive performance
• Monitoring project budgets and ensuring monthly profitability targets are met
• Translating CEOs vision into operational plans and executing them
• Establishing KPIs for project success and operational health

Unique about the company

• 400 clients 500 projects delivered across government and multinational sectors
• Strong reputation with premium inbound clients including Aramco & Federal Gov.
• 25 YoY revenue growth with increasing focus on recurring business
• High‑profile large‑scale projects with premium fees
• Collaborative multinational team 55 FTE 10 nationalities)

Growth perspective

• January launch of new leadership team (MT) to support scaling
• 40 ongoing projects across website/app development and digital consulting
• Opportunity for profit‑sharing and buy‑in options

Must haves

• 10 years in operations/project management within digital agencies or consultancies
• Experience leading large‑scale web and mobile app projects for government or enterprise clients
• Financial acumen managing budgets driving profitability
• Proven track record in mentoring teams and fostering operational excellence
• Digital/tech agency background (PM or Head of Delivery Ops roles)
• Age range: 30‑40 (ideal)
• Nationality: Dutch Scandinavian German preferred
• Hands‑on leadership style entrepreneurial and ownership‑driven mindset

Nice to haves

• Experience with Monday, QuickBooks, Slack, Google Suite
• Ideally has been to Dubai before (not a must)

Salary & benefits

• 110K base profit‑sharing buy‑in options
• Tax‑free salary
• Relocation support if necessary

Hiring process

• Introductory call with Patrick (CEO)

Required Experience

Chief