Collections Officer: Delinquency Resolution & Negotiation

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking a Collections Specialist to follow up on delinquent accounts and ensure compliance with collection procedures. The ideal candidate will have at least 1-2 years of collections experience in the UAE, a Bachelor's degree in a related discipline, and strong communication and negotiation skills. This position offers the opportunity to contribute to a top bank in a dynamic financial environment.

Qualifications

• Minimum of 1-2 years collections experience in collections in UAE.
• Awareness of the legal options and remedial options.

Responsibilities

• Follow up on allocated overdue accounts to ensure resolution.
• Ensure compliance with local regulatory requirements.
• Interact with customers to ascertain reasons for delinquency.

Skills

Excellent communication skills

Basic banking knowledge

Strong negotiation skills

Good computer skills

Dialer experience

Education

Bachelor’s degree in related discipline

Job description

A leading financial institution in Abu Dhabi is seeking a Collections Specialist to follow up on delinquent accounts and ensure compliance with collection procedures. The ideal candidate will have at least 1-2 years of collections experience in the UAE, a Bachelor's degree in a related discipline, and strong communication and negotiation skills. This position offers the opportunity to contribute to a top bank in a dynamic financial environment.