Overview
Foreground is partnering with a leading healthcare group in the UAE to identify a Collection Manager for their dynamic team.
About the Role:
The Collection Manager will play a pivotal role in optimizing the company's receivables, ensuring timely collections, minimizing credit risk and supporting overall financial health. This is a strategic position reporting directly to senior leadership and involves cross-functional collaboration with sales, finance and customer service teams.
Key Responsibilities
- Develop, implement and oversee effective collection strategies to ensure timely receipt of payments from clients and partners
- Monitor accounts receivable, analyze aging reports and proactively address overdue accounts
- Establish and maintain strong relationships with clients to resolve billing and payment issues professionally
- Negotiate payment arrangements and settlements in line with company policy
- Coordinate with internal teams to resolve disputes and discrepancies impacting collections
- Prepare and present regular reports on collection performance, outstanding receivables and risk exposure to management
- Ensure compliance with company policies, industry regulations and best practices in credit and collections
- Lead, train and motivate collection staff (if applicable) to achieve departmental goals
- Recommend process improvements to enhance collection efficiency and reduce bad debt
Qualifications
- Bachelors degree in Finance, Accounting, Business Administration or a related field
- Proven experience (5 years) in collections, credit control or accounts receivable management, preferably within the healthcare, pharmaceutical or related sectors
- Strong understanding of collection strategies, credit risk assessment and financial analysis
- Excellent negotiation, communication and interpersonal skills
- High level of integrity, professionalism and attention to detail
- Proficiency in MS Office and ERP/accounting software; experience with healthcare billing systems is an advantage
- Fluency in English (Arabic is a plus)
- Ability to work independently and collaboratively in a fast-paced environment