Cloud Operations Architect for Enterprise & Startups (EMEA)

Amazon; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading cloud services provider in Dubai is seeking an AWS Technical Account Manager responsible for advising on cloud solutions and ensuring customer success. The ideal candidate should have experience in relevant roles, with a strong understanding of AWS and other cloud platforms. They'll collaborate closely with customers, providing technical guidance and ensuring operational efficiency of AWS environments. This position offers opportunities for mentorship and career development in a dynamic environment.

Benefits

Mentorship opportunities

Flexible working environment

AWS certification support

Qualifications

• Experience in a similar role such as Technical Account Manager or Consultant.
• Understanding of operational parameters and troubleshooting for Cloud services.
• Customer-facing experience with the ability to articulate technical concepts clearly.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Advise on solutions and provide technical guidance.
• Ensure AWS environments remain operationally healthy.
• Develop trusting relationships with customers.
• Drive technical discussions regarding incidents and risk management.
• Collaborate with AWS Solutions Architects and Sales Account Managers.

Skills

Technical guidance

Customer obsession

Problem-solving

Stakeholder engagement

Tools

AWS

Azure

Google Cloud Platform

Docker

Kubernetes

Job description

A leading cloud services provider in Dubai is seeking an AWS Technical Account Manager responsible for advising on cloud solutions and ensuring customer success. The ideal candidate should have experience in relevant roles, with a strong understanding of AWS and other cloud platforms. They'll collaborate closely with customers, providing technical guidance and ensuring operational efficiency of AWS environments. This position offers opportunities for mentorship and career development in a dynamic environment.