Client Experience & Booking Coordinator

Emirates Home Nursing; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare service provider in Dubai is looking for a motivated individual to manage daily patient and client bookings while ensuring excellent customer service. The role involves scheduling communication with nurses, responding to client inquiries across multiple platforms, and maintaining an efficient office reception. Previous experience in customer service is preferred. Join a dynamic team and contribute to enhancing client experiences in a reputable agency.

Qualifications

• Minimum 1 year of experience in customer service preferred.

Responsibilities

• Adhere to company’s vision and accountabilities.
• Manage patient and client bookings daily.
• Communicate with nurses regarding schedule changes.
• Respond and speak to clients on live chat or social media.
• Handle any payment received in absence of Accountant.

Skills

Customer service

Job description

A healthcare service provider in Dubai is looking for a motivated individual to manage daily patient and client bookings while ensuring excellent customer service. The role involves scheduling communication with nurses, responding to client inquiries across multiple platforms, and maintaining an efficient office reception. Previous experience in customer service is preferred. Join a dynamic team and contribute to enhancing client experiences in a reputable agency.