Client Care Advisor - 3 months mission

CHANEL; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury fashion brand in Dubai is seeking a Client Care Advisor for an immediate three-month mission. The successful candidate will enhance client experiences through calls, WhatsApp, and email, ensuring personalized service. Ideal candidates will have prior experience in luxury retail and be available for flexible work weeks. This role promises a dynamic environment with a focus on exceptional customer care.

Qualifications

• Previous experience in luxury retail or customer service is preferred.
• Familiarity with client care processes.

Responsibilities

• Manage client interactions through calls, WhatsApp, and email.
• Ensure a seamless and luxurious experience for clients.
• Work collaboratively with Boutiques and E-commerce.

Skills

Passion for luxury retail

Exceptional customer service

Experience with Salesforce

Job description

Immediate Opportunity : Client Care Advisor 3-Month Mission

At CHANEL, we strive to deliver an unparalleled luxury experience to our clients worldwide. Our Client Care team plays a vital role in extending the boutique experience, offering seamless, personalized service with a human touch that is uniquely CHANEL.

We are seeking a Client Care Advisor with a passion for luxury retail and exceptional customer service to join our team for a three-month mission, starting immediately. The Client Care Advisor will manage client interactions through calls, WhatsApp, and email, ensuring a seamless and luxurious experience for clients who are reaching to Boutiques across all divisions and E-commerce.

Ideal candidates will have previous experience in luxury retail, customer service, or client care, with a preference for those familiar with Salesforce. This role requires availability for five-day work weeks, including weekends and late shifts, and is based in Dubai Design District. If you are ready to make an immediate impact and thrive in a dynamic environment, we want to hear from you.