Client Advisor

CELINE; Abu Dhabi; On-site; AED 40,000 - 50,000; Full time

Job summary

A luxury fashion house is seeking a Client Advisor in Abu Dhabi, UAE. The ideal candidate will have at least a year of experience in sales within the luxury industry, showcasing a strong client-centric mindset and a passion for luxury fashion. Responsibilities include exceeding sales targets, delivering exceptional client experiences, and maintaining the brand image. This role offers a chance to thrive in a dynamic retail environment, where fostering client relationships is key.

Qualifications

• At least 1 year of professional experience in sales, ideally in fashion or luxury.
• Proficiency in English, knowledge of additional languages is a plus.
• Ability to build lasting client relationships.

Responsibilities

• Achieve and exceed sales targets through business development strategies.
• Deliver exceptional client service and foster client loyalty.
• Assist with operational tasks including visual merchandising and inventory management.

Skills

Client-centric mindset

Passion for luxury fashion

Strong communication skills

Sales targets achievement

Job description

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather‑Goods, Fashion & Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast‑paced environment amongst passionate, agile, and authentic people.

YOUR WORK ENVIRONMENT

As a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding CELINE’s prestigious brand image in every interaction.

Job Responsibilities

Business Development

• Contribute to the store’s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge.
• Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE. Utilize cross‑selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE’s offerings.

Team and People

• Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
• Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.

Client Development

• Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable.
• Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long‑term connections. Leverage cross‑selling strategies to deepen client engagement and drive repeat purchases.

Operations Excellence

• Uphold CELINE’s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
• Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after‑sales service, inventory management.

Image & Brand

• Serve as a CELINE ambassador, embodying the Maison’s values and excellence in every client interaction.
• Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
• Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.

Profile

Experience: You bring at least 1 year of professional experience in sales, within the fashion or luxury industry. Competencies: Passion for luxury fashion and a deep understanding of CELINE’s products, heritage, and brand identity. Client‑centric mindset with a focus on delivering exceptional experiences and building lasting relationships. A passion for challenges and a collective drive to achieve set objectives. Initiative, a sense of service, natural curiosity, open‑mindedness, optimism, and empathy are crucial for success at CELINE. Adaptability and flexibility to meet the demands of a dynamic retail environment. Strong ethical compass and commitment to compliance and corporate social responsibility. Languages: English, proficiency of other language(s) will be an advantage.

Additional Information

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talents and singularities.