Citigold Relationship Banker

22333 Citibank N.A. UAE - GCB Multiple Ledger; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading global financial institution in Dubai is looking for a Citigold Relationship Banker. You will manage client accounts, advise on financial products, and ensure compliance with regulations, fostering strong customer relationships. In addition to a competitive base salary, the role offers a hybrid working model and benefits aimed at supporting overall well-being. Join us to explore your full potential and make a difference.

Benefits

Hybrid working model

Competitive salary

Additional family-supporting benefits

Qualifications

• Previous relevant experience preferred.
• Ability to manage internal and external relationships.
• Mandatory certifications for selling financial products.

Responsibilities

• Manage client accounts and review customer needs.
• Advise customers to enhance relationships and product penetration.
• Ensure compliance with KYC/AML and other norms.

Skills

Client Account Management

Problem-solving

Relationship Management

Compliance and Risk Awareness

Job description

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do

The Citigold Relationship Banker requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based.

You are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

• Client Account Management
• Review CitiGold (CG) customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.
• Advise CG customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.
• Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration
• Ensure coverage of all relationships through customer engagements, risk profiling and
• financial planning.
• Organize CG customer events to enhance customer bonding.
• Acquire new CitiGold customers through converting referral leads.
• Compliance, Risk & Controls
• Ensure that KYC/AML and other compliance norms are strictly adhered to.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we’ll need from you

• Previous relevant experience preferred
• Ability to manage relationships both internal and external; Ability to prioritize
• Mandatory certifications as required for selling financial products

By joining Citi Dubai, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.