Chief Operating Officer

Three Senses; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A premium lifestyle brand in Dubai is seeking a Chief Operating Officer. You will oversee all operational aspects including retail, supply chain, and team management while ensuring compliance with UAE regulations. The ideal candidate has over 7 years of operations management experience, ideally in the retail or luxury sectors. Responsibilities include developing operational strategies and driving cost efficiency. This role offers a competitive salary, career development opportunities, and a modern workplace.

Benefits

Competitive salary package

Career development opportunities

Medical insurance and benefits per UAE Labour Law

Qualifications

• 7-10 years of operations management experience.
• 5+ years in senior leadership roles in retail, FMCG, or luxury goods.
• Experience managing multi-site operations.

Responsibilities

• Develop and execute operational strategy aligned with business goals.
• Oversee retail operations in UAE.
• Manage supply chain, inventory, warehouse, and logistics operations.
• Lead team hiring, training, and performance management.
• Control operational budgets and drive cost efficiency.
• Coordinate B2B and corporate gifting projects from order to delivery.
• Manage facilities, technical operations, and vendor relationships.
• Ensure compliance with UAE regulations and safety standards.
• Monitor KPIs and prepare reports for leadership.

Skills

Operations management

Leadership

Financial analysis

Knowledge of UAE regulations

Fluent English

Arabic (advantage)

Education

Bachelor's degree in Business Administration

MBA (preferred)

Tools

ERP systems

CRM systems

Inventory management systems

Job description

Chief Operating Officer (COO)

Company Description

Three Senses is a premium Italian oil-based perfume and lifestyle brand. We specialize in creating tailored corporate gifts that blend premium craftsmanship with unique brand identity. From customized candles, diffusers, and perfumes to complete bespoke creations, we create unique pieces for brands across UAE.

Role Description

This is a full-time on-site role for a Chief Operating Officer in Dubai. The COO will oversee all operational aspects of the business including retail operations, supply chain, facilities management, and B2B project coordination. You'll be responsible for optimizing business processes, managing teams across multiple locations, and ensuring operational excellence in alignment with company growth objectives.

Responsibilities

• Develop and execute operational strategy aligned with business goals
• Oversee retail operations in UAE
• Manage supply chain, inventory, warehouse, and logistics operations
• Lead team hiring, training, and performance management
• Control operational budgets and drive cost efficiency
• Coordinate B2B and corporate gifting projects from order to delivery
• Manage facilities, technical operations, and vendor relationships
• Ensure compliance with UAE regulations and safety standards
• Monitor KPIs and prepare reports for leadership

Qualifications

• 7-10 years of operations management experience
• 5+ years in senior leadership roles in retail, FMCG, or luxury goods
• Experience managing multi-site operations
• Strong knowledge of UAE business practices and regulations
• Fluent English required; Arabic is a strong advantage
• Bachelor's degree in Business Administration or related field (MBA preferred)
• Excellent leadership, financial, and analytical skills
• Experience with ERP, CRM, and inventory management systems
• Ready to start immediately

What we offer

• Competitive salary package (negotiable based on experience)
• Work with a luxury lifestyle & premium retail brand
• Strategic role with direct impact on company growth
• Career development opportunities
• Comfortable, modern workplace
• Medical insurance and benefits per UAE Labour Law

Location: Dubai, United Arab Emirates (On-site)

Employment Type: Full-time