Chief Operating Officer

INOI; Dubai; On-site; AED 550,000 - 919,000; Full time

Job summary

A technology company in Dubai is seeking a Chief Operating Officer to lead the operational scale-up of its smartphone distribution business. This role involves designing automated infrastructure, managing logistics, and integrating fintech services. Ideal candidates will have strong leadership experience in relevant sectors and a proven track record in emerging markets. The position requires extensive travel to various international markets.

Qualifications

• Proven operations leadership experience in mobile, telecom, fintech, or logistics sectors.
• Strong background in setting up and scaling systems in emerging markets.
• Willingness to travel extensively to new and active markets.

Responsibilities

• Design and implement automated operational infrastructure.
• Standardize and document operational procedures across countries.
• Build and manage the Dubai HQ operational team.

Skills

Operations leadership

Problem-solving

Execution abilities

Fluency in English

Understanding of distribution networks

Job description

About the Company:

INOI is an international technology company. We build smartphones and develop a digital platform for the finance-first, smartphone-first ecosystem.

Our mission is to create safe and trusted financial and digital inclusion worldwide — empowering every customer with easy and affordable access to the digital economy.

High Functioning Teams at INOI

We believe that strong teams are built step by step:

Trust – open and honest relationships.

Constructive Conflict – open discussion, not avoidance.

Commitment – move forward as one.

Accountability – everyone owns their results.

Results – we deliver on time.

If you share these values — join INOI and be part of the journey.

Job Title: Chief Operating Officer (COO)

Job Summary:

We are seeking an experienced Chief Operating Officer to lead the operational scale-up of our smartphone distribution business with embedded fintech services. The ideal candidate will have a proven track record in building operational systems from scratch, scaling in emerging markets, and managing logistics and fintech integration. This is a high-impact, international role based in Dubai, with frequent travel to key markets across Africa, Asia, and Latin America.

Key Responsibilities:

• Design and implement automated operational infrastructure (logistics, warehousing, delivery, customer support, fintech activation).
• Standardize and document operational procedures across all countries.
• Build and manage the Dubai HQ operational team and lead hiring for local teams in key markets.
• Establish cross-regional communication and reporting frameworks.
• Oversee smartphone and SIM supply chain management.
• Ensure seamless after-sales support, including warranty, replacements, and service.
• Collaborate with internal tech teams and local fintech partners to integrate microloan, leasing, and wallet services into devices.
• Define KPIs, build performance dashboards, and ensure consistent service quality across regions.

Qualifications:

• Proven operations leadership experience, ideally in mobile, telecom, fintech, or logistics sectors.
• Strong background in setting up and scaling systems in emerging markets.
• Deep understanding of distribution networks and field service operations.
• Excellent leadership, problem-solving, and execution abilities.
• Fluent in English; additional languages such as French, Spanish, or Swahili are a plus.
• Willingness to travel extensively to new and active markets.