Chief of Staff

Sowelo Consulting K.; Dubai; Hybrid; AED 80,000 - 100,000; Full time

Job summary

A leading consulting firm in Dubai is seeking a Chief of Staff. The role involves overseeing cross-product workflows and driving alignment between various teams. Ideal candidates should have at least 5 years in engineering operations, proven success in B2B SaaS or Fintech, and strong analytical skills. This position offers opportunities for professional advancement and flexible work arrangements. Apply now to join a vibrant work culture that fosters creativity and teamwork.

Benefits

Innovative work culture

Opportunities for advancement

Flexible work arrangements

Qualifications

• 5 years in engineering operations, Chief of Staff, or technical program management roles.
• Proven success in B2B SaaS or fintech environments.
• Background as a Software Developer or Software Engineer.
• Deep familiarity with Agile delivery capacity planning and sprint discipline.
• Strong analytical skills with a passion for data-backed decision-making.

Responsibilities

• Lead cross-product reviews to track velocity and maintain delivery quality.
• Implement sprint burndown analytics and capacity plans.
• Analyze time-vs-output data to optimize resource allocation.
• Manage tactical operations for SAFe 6.0 cycles.
• Track hiring/firing gaps and manage operational workflows.

Skills

Engineering operations

B2B SaaS experience

Fintech experience

Analytical skills

Agile methodologies

Jira proficiency

GitLab knowledge

Capacity planning

Communication skills

Tools

Jira

Confluence

Google Sheets

Job description

Do you have experience in a B2B SaaS or a fintech environment?

Can you measure audit and drive performance across different teams? If so we have a remarkable opportunity for you!

Our client is based in the vibrant city of Dubai but with the flexibility of a global reach our client is a leading entity specialized in FinTech solutions and pioneering technology.

The Chief Of Staff Role will serve as the control tower across all workflows driving execution enforcing discipline and ensuring alignment between OKRs and delivery processes.

Your tasks will include:

• Lead recurring cross-product reviews (5 product lines) to track velocity identify blockers and maintain delivery quality.
• Implement and maintain sprint burndown analytics capacity plans and delivery dashboards to create transparency and consistency.
• Extract and analyze time-vs-output data to drive accountability and optimize resource allocation.
• Own postmortem processes root cause follow-ups and enforcement of SLA compliance across engineering QA and product teams.
• Ensure team OKRs stay aligned with company goals; track progress and drive accountability on delivery metrics.
• Manage tactical operations for SAFe 6.0 cycles owning preparation follow-up and closure activities to ensure seamless execution.
• Track hiring/firing gaps manage operational workflows for performance reviews and surface capacity risks proactively.
• Build scalable templates and repeatable rituals to ensure engineering operations run predictably and efficiently.

To be a good fit for the Chief of Staff role you will have:

• 5 years in engineering operations Chief of Staff or technical program management roles
• Proven success in B2B SaaS or fintech environments
• Background as a Software Developer or Software Engineer
• Deep familiarity with Agile delivery capacity planning and sprint discipline
• Fluent in Jira Confluence GitLab Google Sheets and dashboard creation
• High-detail high-discipline operator with a bias for clarity and execution
• Strong analytical skills with a passion for data-backed decision-making
• Zero tolerance for ambiguity; thrives in structured high-accountability teams
• Fluent in English (written and spoken)

Keys to Success:

• Excellent analytical organizational and communication skills
• High attention to detail and ability to work independently

Reasons to join:

• A vibrant and innovative work culture encouraging creativity and teamwork.
• Vast opportunities for professional advancement and skill enhancement.
• Flexible work arrangements and the potential for international work exposure.
• permanent contract or B2B contract

Sounds interesting? Send us your CV by applying to this page!

Required Experience: Senior IC