Channel Registration & Asset Optimization Specialist

Emirates Integrated Telecommunications Company; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading telecommunications provider in the United Arab Emirates is seeking a Channel Registration & Enablement Agent. The role involves managing DSP profiles, executing reports based on performance, and assisting in creating automated KPI reports. Candidates should have a minimum of 2-4 years of relevant experience in the telecommunications industry, strong customer service skills, and advanced proficiency in Excel. This position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Minimum 2-4 years of experience in a similar role in the telecommunication industry.
• Strong customer experience and service delivery skills.
• Proficiency in business applications such as Siebel, BSCS, POS, and Oracle.

Responsibilities

• Manage and execute all DSP profiles in Production as per instructions.
• Conduct regular exercises and reports to highlight performance.
• Assist in creating automated reports with configurable KPIs.

Skills

Analytical Expert

Customer experience knowledge

Advanced Excel skills

Effective communication

Project management

Education

Advanced level degree in Business Administration/Technical

Tools

Microsoft Office

Siebel

BSCS

POS

Oracle

Job description

A leading telecommunications provider in the United Arab Emirates is seeking a Channel Registration & Enablement Agent. The role involves managing DSP profiles, executing reports based on performance, and assisting in creating automated KPI reports. Candidates should have a minimum of 2-4 years of relevant experience in the telecommunications industry, strong customer service skills, and advanced proficiency in Excel. This position offers a dynamic work environment and opportunities for professional growth.