Butler Service Operations Coordinator

AccorHotel; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking a Butler Administration Officer to manage guest relations and provide administrative support. The ideal candidate will ensure smooth operations between departments and guests, maintain high standards, and foster strong relationships with all staff. You'll need a university degree and at least one year of relevant experience in a luxury environment. Excellent communication skills and attention to detail are vital for success in this role.

Qualifications

• 1+ year experience in a similar role in a luxury environment.
• Oral and written fluency in English is essential.
• Good Butler's guest relations and Front Office knowledge.

Responsibilities

• Provide administrative support to the Butler Service department.
• Answer and direct phone calls and assist guests.
• Manage and exceed guest expectations.

Skills

Attention to detail

Strong interpersonal skills

Multitasking

Education

University Degree

Tools

Opera Property Management System

Job description

A luxury hotel chain in Dubai is seeking a Butler Administration Officer to manage guest relations and provide administrative support. The ideal candidate will ensure smooth operations between departments and guests, maintain high standards, and foster strong relationships with all staff. You'll need a university degree and at least one year of relevant experience in a luxury environment. Excellent communication skills and attention to detail are vital for success in this role.