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Butler

AccorHotel

Dubai

On-site

AED 60,000 - 120,000

Full time

2 days ago
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Job summary

A luxury hotel chain in Dubai is looking for a Butler to provide exceptional personalized service to discerning guests. Responsibilities include anticipating guests' needs, managing requests, and maintaining a high standard of service throughout their stay. The ideal candidate will have proven experience in a similar role, excellent communication skills, and the ability to work effectively in a multicultural environment. This full-time position offers a chance to thrive in a prestigious setting.

Qualifications

  • Proven experience as a Butler or similar high-end hospitality role.
  • Ability to manage guest requests efficiently.
  • Physical stamina to stand for extended periods.

Responsibilities

  • Anticipate and fulfill guests' needs with utmost attention.
  • Coordinate with various departments for seamless service.
  • Maintain an organized and immaculate environment.

Skills

Exceptional communication and interpersonal skills
Strong attention to detail
Problem-solving abilities
Ability to maintain discretion
Proficiency in etiquette and luxury service standards
Fluency in English
Job description

We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment you will be responsible for providing exceptional personalized service to our discerning guests ensuring their comfort and satisfaction throughout their stay.

  • Anticipate and fulfill guests needs with the utmost attention to detail and discretion
  • Manage guest requests efficiently including packing/unpacking laundry services and personal shopping
  • Coordinate with various departments to ensure seamless service delivery
  • Maintain an organized and immaculate environment in guest suites and common areas
  • Prepare and serve meals snacks and beverages as required
  • Assist with event planning and execution for private functions
  • Handle guest correspondence and manage schedules as needed
  • Ensure all service standards are met and exceeded consistently
  • Maintain accurate records of guest preferences and special requirements
  • Collaborate with team members to create a positive and luxurious guest experience
  • Adapt to changing situations and guest needs with flexibility and professionalism
Qualifications
  • Proven experience as a Butler or in a similar high-end hospitality role
  • Exceptional communication and interpersonal skills
  • Strong attention to detail and ability to anticipate guests needs
  • Proficiency in etiquette protocol and luxury service standards
  • Ability to maintain discretion and confidentiality at all times
  • Excellent time management and organizational skills
  • Problem-solving abilities and quick decision-making capabilities
  • Physical stamina to stand for extended periods and lift up to 25 pounds
  • Flexibility to work a rotating schedule including weekends and holidays
  • Professional appearance and demeanor
  • Ability to work effectively in a multicultural environment
  • Basic computer skills for guest correspondence and record-keeping
  • Fluency in English; knowledge of additional languages is a plus
Remote Work

No

Employment Type

Full-time

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