Butler

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai is looking for a Butler to provide exceptional personalized service to discerning guests. Responsibilities include anticipating guests' needs, managing requests, and maintaining a high standard of service throughout their stay. The ideal candidate will have proven experience in a similar role, excellent communication skills, and the ability to work effectively in a multicultural environment. This full-time position offers a chance to thrive in a prestigious setting.

Qualifications

• Proven experience as a Butler or similar high-end hospitality role.
• Ability to manage guest requests efficiently.
• Physical stamina to stand for extended periods.

Responsibilities

• Anticipate and fulfill guests' needs with utmost attention.
• Coordinate with various departments for seamless service.
• Maintain an organized and immaculate environment.

Skills

Exceptional communication and interpersonal skills

Strong attention to detail

Problem-solving abilities

Ability to maintain discretion

Proficiency in etiquette and luxury service standards

Fluency in English

Job description

We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment you will be responsible for providing exceptional personalized service to our discerning guests ensuring their comfort and satisfaction throughout their stay.

• Anticipate and fulfill guests needs with the utmost attention to detail and discretion
• Manage guest requests efficiently including packing/unpacking laundry services and personal shopping
• Coordinate with various departments to ensure seamless service delivery
• Maintain an organized and immaculate environment in guest suites and common areas
• Prepare and serve meals snacks and beverages as required
• Assist with event planning and execution for private functions
• Handle guest correspondence and manage schedules as needed
• Ensure all service standards are met and exceeded consistently
• Maintain accurate records of guest preferences and special requirements
• Collaborate with team members to create a positive and luxurious guest experience
• Adapt to changing situations and guest needs with flexibility and professionalism

Qualifications

• Proven experience as a Butler or in a similar high-end hospitality role
• Exceptional communication and interpersonal skills
• Strong attention to detail and ability to anticipate guests needs
• Proficiency in etiquette protocol and luxury service standards
• Ability to maintain discretion and confidentiality at all times
• Excellent time management and organizational skills
• Problem-solving abilities and quick decision-making capabilities
• Physical stamina to stand for extended periods and lift up to 25 pounds
• Flexibility to work a rotating schedule including weekends and holidays
• Professional appearance and demeanor
• Ability to work effectively in a multicultural environment
• Basic computer skills for guest correspondence and record-keeping
• Fluency in English; knowledge of additional languages is a plus

Remote Work

No

Employment Type

Full-time