Business Development Manager - Loan DST

Mashreqbank PSC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent bank in the UAE is seeking a dedicated Personal Banking Sales Specialist to sell a full range of products, achieve sales targets, and maintain relationships with clients. The ideal candidate will excel in developing customer relationships, prospecting in targeted segments, and ensuring high-quality service delivery. At least 3 years of banking sales experience, confidence in a sales role, and knowledge of Retail Banking policies are required. This position offers a dynamic work environment focused on client satisfaction.

Qualifications

• 3+ years of banking sales experience.
• Knowledge of products, service policies, and processes of Retail Banking.
• Courteous and friendly service to assist customer objectives.

Responsibilities

• Achieve monthly sales targets.
• Prospect in targeted segments through various engagement methods.
• Maintain and develop customer relationships.

Skills

Sales profile that requires confidence

Good verbal/written skills

Customer relationship management

Education

Graduate in any discipline

Job description

Overview

Sell entire range of Personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

Responsibilities

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Maintain and develop relationships with existing customers & companies to enhance cross-sell opportunities.
• Relationship manage a portfolio of approved companies by developing key contacts and relationships.
• Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
• Handling objections with a view to getting the customer to buy or company to transfer payroll.
• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
• Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.

Qualifications

• Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank.
• Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.
• Sales profile that require confidence, persistence and good verbal/written Skills
• Knowledge of products, service policies and processes of Retail Banking.
• Graduate any discipline with 3 years+ banking sales experience