Business Development Manager

H-Tech Supports; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A growing IT solutions provider in the UAE seeks an experienced Sales Leader to drive their IT Managed Services and Microsoft Cloud Solutions business. In this role, you will build the sales function, develop strategies for customer acquisition, and grow a revenue-generating team. The ideal candidate will have a strong background in IT services sales, particularly within the Microsoft ecosystem.

Benefits

Competitive base salary

Performance incentives

Growth-linked equity potential

Fast-track career path

Qualifications

• Proven experience in IT Managed Services or Microsoft Partner ecosystem sales.
• Deep understanding of Managed Services models.
• Working knowledge of Microsoft Cloud offerings.

Responsibilities

• Develop and execute sales and go-to-market strategy.
• Identify target industries and define market entry plan.
• Build the complete sales funnel and pipeline management framework.

Skills

Consultative selling

Negotiation

Presentation skills

Relationship-building

Sales process implementation

Fluency in English

Education

Microsoft Certified Fundamentals

ITIL Foundation

Job description

Role Overview

We are launching our IT Managed Services and Microsoft Cloud Solutions business in the UAE and are seeking our first Sales Leader to drive this initiative. You will be responsible for building the sales function from scratch, establishing a customer acquisition strategy, developing a sales funnel, and ultimately growing a revenue-generating team. You will work closely with leadership to position our company as a trusted Microsoft Partner and IT Managed Services provider across UAE and the broader GCC region.

Responsibilities

• Develop and execute the overall sales and go-to-market strategy for Managed IT and Microsoft Cloud services.
• Identify target industries and define the market entry plan.
• Build the complete sales funnel and pipeline management framework using CRM tools.
• Develop pricing models, proposals, and presentations.
• Generate new business opportunities via direct outreach, networking, partnerships, and Microsoft ecosystem leads.
• Conduct client discovery sessions to assess IT infrastructure maturity and position tailored Managed Services or Microsoft Cloud solutions.
• Drive RFP/RFQ responses, negotiate contracts, and close deals.
• Establish long-term customer relationships, focusing on renewals and upselling value-added services.
• Hire, mentor, and lead a small sales and presales team as the business scales.
• Define KPIs, performance metrics, and sales processes for future growth.
• Work with technical and delivery teams to ensure seamless onboarding and customer satisfaction.
• Collaborate with Microsoft distributors for co-selling and incentive programs.
• Represent the company in Microsoft Partner events and regional IT industry forums.
• Leverage vendor relationships for lead generation, marketing, and funding opportunities.

Requirements

• Proven experience in IT Managed Services, Cloud Solutions, or Microsoft Partner ecosystem sales in the UAE or GCC.
• Deep understanding of Managed Services models.
• Working knowledge of Microsoft Cloud offerings.
• Strong consultative selling, negotiation, and presentation skills.
• Ability to design and implement a repeatable sales process and track metrics.
• Excellent relationship-building skills with C-level executives and vendor partners.
• Fluency in English.
• Preferred Certifications: Microsoft Certified Fundamentals, ITIL Foundation, or equivalent ITSM understanding.

Success Metrics

• Revenue targets achieved.
• Qualified opportunities created per quarter.
• Customer acquisition and retention rate.
• Distributor and vendor partnership engagements.
• Sales team hiring and enablement milestones achieved.

What We Offer

• Opportunity to lead the UAE market entry for an emerging Microsoft Partner.
• Direct access to the leadership and influence over business strategy.
• Competitive base salary plus performance incentives and growth-linked equity potential.
• Access to Microsoft Partner resources, training, and co-sell programs.
• Fast-track career path to Head of Sales or Country Manager as the business scales.

We are an equal opportunities employer and welcome applications from all qualified candidates.