Business Development Manager

People (Professional Employers Pvt Ltd); Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology consulting firm is looking for a Business Development Manager to lead market entry for managed IT services and Microsoft Cloud solutions in the UAE. The role involves developing sales strategies, building a sales funnel, and establishing customer relationships. Ideal candidates should have 6-10 years of experience in IT Managed Services sales, excellent consultative selling skills, and a strong grasp of Microsoft Cloud offerings. The position offers competitive compensation and growth opportunities.

Benefits

Competitive base salary

Performance incentives

Growth-linked equity potential

Access to Microsoft Partner resources and training

Fast-track career path

Qualifications

• Proven experience (6-10 years) in IT Managed Services or Cloud Solutions in the UAE.
• Deep understanding of Managed Services models.
• Strong ability to design and implement a repeatable sales process.

Responsibilities

• Develop and execute sales strategies for Managed IT and Microsoft Cloud services.
• Build and manage a sales pipeline using CRM tools.
• Drive RFP/RFQ responses and close deals.

Skills

Consultative selling

Negotiation skills

Presentation skills

Relationship-building with C-level executives

Fluency in English

Education

Preferred Certifications: Microsoft Certified Fundamentals (MS-900 / AZ-900)

ITIL Foundation or equivalent ITSM understanding

Tools

CRM tools

Microsoft Cloud offerings

Job description

About the job Business Development Manager

Role Overview

We are launching our IT Managed Services and Microsoft Cloud Solutions business in the UAE and are seeking our first Sales Leader to drive this initiative. you will be responsible for building the sales function from scratch, establishing a customer acquisition strategy, developing a sales funnel, and ultimately growing a revenue-generating team. You will work closely with leadership to position our company as a trusted Microsoft Partner and IT Managed Services provider across UAE and the broader GCC region.

Key Responsibilities

• Develop and execute the overall sales and go-to-market strategy for Managed IT (Service Desk, Cloud & Infra, NOC, GRC) and Microsoft Cloud services (M365, Azure, Dynamics, Intune, Endpoint, Security).
• Identify target industries (SMB, mid-market, enterprise) and define the market entry plan.
• Build the complete sales funnel and pipeline management framework using CRM tools
• Develop pricing models, proposals, and presentations
• Generate new business opportunities via direct outreach, networking, partnerships, and Microsoft ecosystem leads.
• Conduct client discovery sessions to assess IT infrastructure maturity and position tailored Managed Services or Microsoft Cloud solutions.
• Drive RFP/RFQ responses, negotiate contracts, and close deals.
• Establish long-term customer relationships, focusing on renewals and upselling value-added services (Support, Cloud Migration, Security, Modern Workplace).
• Hire, mentor, and lead a small sales and presales team as the business scales.
• Define KPIs, performance metrics, and sales processes for future growth.
• Work with technical and delivery teams to ensure seamless onboarding and customer satisfaction.
• Collaborate with Microsoft distributors for co-selling and incentive programs.
• Represent the company in Microsoft Partner events and regional IT industry forums.
• Leverage vendor relationships for lead generation, marketing, and funding opportunities.
• Required Skills & Experience
• Proven experience (610 years) in IT Managed Services, Cloud Solutions, or Microsoft Partner ecosystem sales in the UAE or GCC.
• Deep understanding of Managed Services models (Service Desk, Infrastructure, Cloud, Security).
• Working knowledge of Microsoft Cloud offerings Microsoft 365, Azure, Intune, Defender, Dynamics 365.
• Strong consultative selling, negotiation, and presentation skills.
• Ability to design and implement a repeatable sales process and track metrics.
• Excellent relationship-building skills with C-level executives and vendor partners.
• Fluency in English (Arabic a plus).
• Preferred Certifications: Microsoft Certified Fundamentals (MS-900 / AZ-900), ITIL Foundation, or equivalent ITSM understanding.

KPIs / Success Metrics

• Revenue targets achieved (Managed Services + Microsoft Cloud).
• Qualified opportunities created per quarter.
• Customer acquisition and retention rate.
• Distributor and vendor partnership engagements.Sales team hiring and enablement milestones achieved.

What We Offer

• Opportunity to lead the UAE market entry for an emerging Microsoft Partner.
• Direct access to the leadership and influence over business strategy.
• Competitive base salary + performance incentives + growth-linked equity potential.
• Access to Microsoft Partner resources, training, and co-sell programs.
• Fast-track career path to Head of Sales / Country Manager as the business scales.