Business Analyst Payments

ADIB Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution is seeking a Business Analyst specialized in Payments to work within the Payment Operations team. The primary responsibilities include managing business projects, collaborating with stakeholder teams to improve operations, and developing functional documentation. Ideal candidates should have strong knowledge of the Payments domain, excellent communication skills, and problem-solving abilities. This position is critical for enhancing the efficiency of payment processes and ensuring successful project outcomes.

Qualifications

• Strong knowledge of Payments domain along with digital payments and cheques is critical.
• Good understanding of Payments landscape services and integration touchpoints required.
• Experience in cross-border payments and domestic payments is necessary.

Responsibilities

• Partner with stakeholder teams to develop necessary analysis and documentation.
• Determine operational objectives by evaluating output requirements and identifying areas for improvement.
• Prepare functional documents including Business requirements and Functional specifications.

Skills

Strong knowledge of Payments domain

Good understanding of Payments landscape

Well versed in cross-border payments

Good written and oral communication

Time Management

Error free process and Problem solving

Job description

Role : Business Analyst - Payments

Location : Dubai - Jafza

Role Purpose: To work as Business analyst function within Payment Operations team bridging Business/Ops and Technology. Primary duty is to own and execute business-as-usual and strategic projects in Payments domain

Key Accountabilities of the role

• Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way communicating effectively and efficiently with operations managerial and technology teams.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements; identifying areas for improvement and developing & implementing solutions.
• Prepare functional documents like Business requirements and Functional specification User stories process maps and SOPs
• Perform Functional Impact analysis.
• Prioritizing initiatives based on business needs and requirements.
• Performing / coordinate user acceptance testing.
• Design process flowcharts and construct workflow diagrams.
• Work alongside DevOps team for solution design & development
• Support Testing and review of Test scenariosand validate Test case in line with the business requirements & functional specifications
• Monitoring project progress by tracking activity; resolving problems; publishing progress reports and recommending actions
• Prepare MIS reports and identify process improvements within Payment Operations
• Recommend controls by identifying problems and suggest improved procedures.
• Maintain proper and organized records keeping the department share folder.

Specialist Skills / Technical Knowledge Required for this role

• Strong knowledge of Payments domain Digital payments and cheques
• Good understanding of Payments landscape services and integration touchpoints
• Well versed in cross-border payments and domestic payments
• Knowledge of UAE Payment schemes will be an added advantage
• Good written and oral communication
• Time Management
• Error free process and Problem solving
• Dedication for all assigned tasks with responsibility

Payments settlements DDS and standing order processing SWIFT and other payment products

Required Experience:

IC