Business Analyst

Meydan Free Zone; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading start-up support hub in Dubai is seeking a dynamic Business Analyst (Zoho) to enhance business processes and bridge IT requirements. You will gather and document business needs from stakeholders, improve existing processes, and conduct comprehensive data analyses. Candidates should have a bachelor’s degree in business administration or IT, along with 3+ years in a similar role. Familiarity with project management methodologies and proficiency in data analysis tools like Excel and SQL are essential. Join in our vision to be a world-class hub for entrepreneurship and innovation.

Qualifications

• 3+ years in a similar role.
• Relevant certifications (e.g., CBAP) are a plus in Zoho or any CRM platforms.
• Familiarity with project management methodologies (Agile, Waterfall).

Responsibilities

• Gather and document business requirements from stakeholders.
• Analyze and improve existing business processes.
• Conduct data analysis to support decision-making.

Skills

Analytical skills

Communication skills

Problem-solving capability

Data analysis tools proficiency

Education

Bachelor’s degree in business administration, IT, or related field

Tools

Excel

SQL

Job description

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.

As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Business Analyst (Zoho) to bridge the gap between IT and business requirements. You will analyze processes, gather requirements, and implement solutions to enhance efficiency.

Key Accountabilities

• Gather and document business requirements from stakeholders.
• Analyze and improve existing business processes.
• Conduct data analysis to support decision-making.
• Assist in project planning and execution.
• Communicate effectively between business units and technical teams.
• Create and maintain project documentation (BRDs, user stories).
• Support user acceptance testing (UAT).
• Provide training and support to end-users.

Qualifications & Experience

• Bachelor’s degree in business administration, IT, or related field.
• 3+ years in a similar role.
• Relevant certifications (e.g., CBAP) are a plus in Zoho or any CRM platforms.
• Working under pressure and providing solutions to business needs after studying the system.
• Strong analytical and communication skills.
• Proficiency in data analysis tools (e.g., Excel, SQL).
• Familiarity with project management methodologies (Agile, Waterfall).
• Excellent communication skills with clients, colleagues, and other stakeholders.
• Strong problem-solving capability.
• Result oriented.

Language skills

• English.
• Any other language is desirable.

Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!