Brand Specialist AVS Amazon Vendor Services

Amazon; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading ecommerce platform in Dubai is seeking a Brand Specialist to manage relationships with top brands and enhance their performance. You will work closely with multifunctional teams to meet brands’ needs while analyzing data to drive quality improvements. The ideal candidate has a Bachelor's degree and 0-4 years of experience in key account management or digital roles. Join us to shape the future of ecommerce and provide impactful insights to brands.

Qualifications

• 0-4 years of experience in key account management, project management, customer-facing or commercial roles.
• Experience in MNCs, especially in FMCG, ecommerce, or digital is preferred.
• Experience managing large amounts of data.

Responsibilities

• Own the end-to-end relationship with top brands.
• Partner with key retail functions to define priorities.
• Analyze traffic channels and work on marketing campaigns.

Skills

Analytical skills

Problem-solving skills

Negotiating skills

Advanced Excel skills

Experience in digital and ecommerce

Education

Bachelor's degree in Business, Science, Engineering, Supply Chain or related field

Tools

Google Analytics

SQL

HTML

Job description

Description

Are you a self‑starter with a passion for ecommerce looking to expand your retail skillset and shape the way the biggest brands work with Amazon? If so, we have an exciting opportunity for you.

Overview

As a Brand Specialist you will be part of Amazon’s Strategic Vendor Services (SVS) team. The SVS team provides a suite of services designed to help Amazon’s most strategic brands across all key areas of the retail business. You will act as the main point of contact for vendors supplying the top brands on Amazon, working backwards from the customer to identify inputs that grow brand performance and improve their outcomes while maintaining strong business relationships.

Key Responsibilities

• Own the end‑to‑end relationship with top brands.
• Partner with key retail functions to contribute to the definition of priorities and operational goals according to the brands’ needs.
• Partner with the Media Team to ensure best‑in‑class events.
• Define joint business plans and assist in delivering impact for the brands you support directly.
• Regularly audit metrics to continuously drive quality of the SVS experience and deliver targets.
• Contribute to continuous enhancement and innovation within SVS across MENA.
• Business advice: Provide insights based on deep financial analysis and reporting to identify opportunities.
• Selection: Help grow product selection by managing new product launches and improving discoverability.
• Availability: Support process improvement and operational excellence within the vendor community by reducing cost, defects, and lead times while increasing innovation.
• Traffic: Analyze traffic channels and work on initiatives that generate traffic by supporting marketing and merchandising campaigns.
• Conversion: Plan and execute promotional activities and improve customer journey on Amazon.
• Contribute to improving the efficiency of the service itself by building scale for the service through the right set of tools and cross‑functional collaboration.

Key Job Responsibilities (Additional)

• Act as the point of brand and category expertise for Amazon Tier 1 vendors, serving as a trusted business advisor.
• Innovate new solutions to complex business challenges.
• Own and manage a significant pool of Tier 1 vendors.
• Develop, implement and evaluate business plans to deliver or exceed vendor improvement plans.
• Collaborate with multifunctional teams (Marketing, Finance, Supply Operations, etc.).
• Improve pricing visibility and availability for your brands.
• Translate category business plans into tangible action plans.
• Build productive relationships with vendors to create mutual value.
• Turn raw data and insights into actionable conclusions.
• Use analytical tools and integrate various data systems to develop new insights.
• Identify opportunities to improve products, services, processes, systems and tools.
• Work with different parts of Amazon to implement improvement projects, working with category, product and technical support teams.

Required Experience & Qualifications

• Bachelor’s degree in Business, Science, Engineering, Supply Chain or related field with an excellent academic background.
• 0‑4 years of experience in key account management, project management, customer‑facing or commercial roles.
• Excellent analytical, problem‑solving and negotiating skills.
• Advanced MS Office skills; Excel proficiency is a must.
• Experience in MNCs, especially in FMCG, ecommerce, digital is preferred.
• Experience in digital and ecommerce space.
• Experience in brand management of portfolio/regional roles.
• Previous key account management experience is an advantage.
• Experience in process improvement.
• Experience managing large amounts of data.
• Experience using analytical tools such as Google Analytics, SQL or HTML.

Location & Exposure

This role is available in Dubai, United Arab Emirates. It offers 360° exposure to different areas of the ecommerce industry, opening a multitude of career paths.

Inclusive Culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Required Experience: Unclear Seniority