Boarding Representative

GAC Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global logistics provider in Dubai is seeking a motivated Boarding Representative to perform essential boarding and immigration services for vessels. This role includes checking masters’ requirements, clearing crews at the airport and seaport, and coordinating with operations. Ideal candidates should have at least a high school diploma, a UAE Driver’s License, and good communication skills in English, with knowledge of Arabic or other languages being advantageous. The company offers a supportive environment with opportunities for career growth.

Benefits

Opportunities for professional growth

Competitive compensation and benefits package

Qualifications

• Minimum 1 year work experience in a similar role.
• UAE Driver’s License is a must.

Responsibilities

• Board vessel upon arrival and check with PIC for service list.
• Handle seaport and airport immigration work for vessel and crews.
• Assist with crew transportation if time permits.

Skills

Good English communication skills

Proficiency in MS Office

Knowledge of Arabic or subcontinent languages

Education

Minimum High School education or equivalent

Tools

Accounting software

Job description

Could you be the one we’re looking for?

GAC is seeking a Boarding Representative to join our global team, based in Dubai/Fujairah.

As a leading worldwide provider of shipping, logistics and marine services, GAC is dedicated to fostering long‑term relationships with customers, staff, and suppliers. And we are now seeking a skilled and motivated individual to fill the role of Boarding Representative in Dubai/Fujairah.

Could it be you?

Job Description

The main purpose of the job is to board vessel and provide services required by Vessel Master, crews and passengers. Duties include checking Masters’ requirements, collecting documents for immigration formalities, giving vessel immigration clearance on arrival and departure, meeting and greeting joining crew members at the airport, clearing both airport and seaport immigration to enable new crew members to join their vessel, and clearing departing crews before sending to the airport. The role contributes towards providing effective and efficient service to Vessel Master, crews and passengers thus increasing profitability of the department.

Key Responsibilities

• Board vessel upon arrival following prior boarding check with PIC for lined up service list.
• Call/SMS respective PIC/Radio Room with arrival and sailing condition report upon receipt from Master.
• Check with Master for any additional requirements; inform and take PIC approval before delivering additional services.
• Handle seaport and airport immigration work, issues and concerns for vessel, crews and passengers.
• Communicate and coordinate with operations coordinators and boarding representative supervisor.
• Assist with crew transportation, if time permits.

Requirements

• Minimum High School education or equivalent.
• UAE Driver’s License is a must.
• Proficiency in MS Office (Excel, Word) and accounting software.
• Good English communication skills, knowledge of Arabic or subcontinent languages will be an added advantage.
• Minimum 1 year work experience in a similar role.

What We Offer

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• The chance to work with a global leader in the industry.

Apply Now

Join our team and be part of a company that values long‑term relationships, quality, and safety. If you think you have what it takes to become part of the GAC Dubai team, we look forward to receiving your application.

Please note that as well as working to recruit staff members via GAC channels, GAC does use third‑party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third‑party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.