Bilingual Patient Flow & Administrative Coordinator

American Hospital Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare facility in Dubai is seeking a dedicated administrative support staff member to ensure efficient patient coordination and flow. The role involves liaising with insurance providers, managing patient admissions and discharges, and maintaining accurate documentation. Candidates must be high school graduates with excellent communication skills in English and Arabic, and a solid understanding of customer service principles. This position offers the opportunity to work in a supportive and patient-centered environment.

Responsibilities

• Provide administrative and clerical support to patient flow.
• Coordinate patient admissions, discharges, and insurance approvals.
• Maintain accurate documentation and communicate across departments.
• Ensure compliance with hospital policies and contribute to a patient-centered environment.
• Liaise with insurance providers and complete legal documentation.

Skills

Excellent English communication

Excellent Arabic communication

Customer service principles

Medical Terminology

Computer literacy (Cerner System)

Education

High School Graduate

Job description

A leading healthcare facility in Dubai is seeking a dedicated administrative support staff member to ensure efficient patient coordination and flow. The role involves liaising with insurance providers, managing patient admissions and discharges, and maintaining accurate documentation. Candidates must be high school graduates with excellent communication skills in English and Arabic, and a solid understanding of customer service principles. This position offers the opportunity to work in a supportive and patient-centered environment.