Bilingual Guest Experience Specialist – Dining

Confidential Company; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A dynamic hospitality establishment in Dubai is seeking a Customer Service Staff member to deliver exceptional service by greeting guests, taking orders accurately, and serving food and beverages. Ideal applicants possess a high school diploma, experience in a fast-paced environment, and are proficient in Arabic and English. Responsibilities include supporting team goals, assisting with inquiries, and ensuring food safety standards. Flexible shift availability is preferred.

Qualifications

• Prior experience in a fast-paced restaurant or hotel setting.
• Knowledge of food safety and cleanliness standards.
• Female candidates are preferred for certain positions.

Responsibilities

• Greet guests, provide menu recommendations, and take accurate orders.
• Serve food and beverages promptly while maintaining a clean dining area.
• Handle payments and upsell menu items.
• Collaborate with kitchen staff to fulfill orders accurately.
• Maintain high standards of food safety, hygiene, and cleanliness.
• Assist guests with inquiries in Arabic and English.
• Support team goals by working effectively with teammates.
• Monitor inventory and replenish supplies.
• Adhere to hotel or restaurant policies and compliance requirements.

Skills

Strong communication skills

Excellent customer service orientation

Teamwork

Flexibility to work varied shifts

Proficiency in handling cash and credit card transactions

Ability to speak Arabic and English

Education

High school diploma or equivalent

Hospitality training (preferred)

Job description

A dynamic hospitality establishment in Dubai is seeking a Customer Service Staff member to deliver exceptional service by greeting guests, taking orders accurately, and serving food and beverages. Ideal applicants possess a high school diploma, experience in a fast-paced environment, and are proficient in Arabic and English. Responsibilities include supporting team goals, assisting with inquiries, and ensuring food safety standards. Flexible shift availability is preferred.