Bell Attendant - Villas

Hyatt Hotels Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Bell Attendant to manage guest arrivals and provide exceptional service. Responsibilities include assisting guests with luggage, ensuring timely readiness of villas, and maintaining clean areas. The ideal candidate has a high school diploma, hospitality certification preferred, and 1-2 years of experience in a luxury hotel setting. Join our supportive team and contribute to creating memorable experiences for guests.

Qualifications

• 1-2 years of experience as Bell Attendant or similar role in a luxury hotel.
• Knowledge of property layout and ability to coordinate with multiple departments effectively.

Responsibilities

• Welcome guests upon arrival and assist with luggage.
• Ensure timely villa readiness and respond to guest inquiries.
• Maintain cleanliness of the luggage area and support in guest departures.

Skills

Excellent communication and guest service skills

Ability to handle luggage

Good physical stamina

Education

High school diploma or equivalent

Hospitality certification

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

• Welcome guests upon arrival at villas and provide assistance with luggage handling
• Escort guests to their assigned villa, explain key features, and ensure comfort during check-in
• Coordinate with Front Office and Housekeeping for timely villa readiness and guest requests
• Handle luggage storage and retrieval efficiently while maintaining security and care
• Assist guests with transportation arrangements within the property (buggy service, transfers)
• Respond promptly to guest inquiries and provide accurate information about hotel facilities and services
• Deliver amenities, packages, and special requests to villas in a timely manner
• Maintain cleanliness and organization of bell desk, luggage room, and buggy area
• Support in managing guest departures, including luggage collection and transportation assistance
• Uphold safety standards and ensure professional grooming and courteous behavior at all times

Qualifications

• High school diploma or equivalent; hospitality certification preferred
• Minimum 1–2 years of experience as Bell Attendant or similar role in a luxury hotel environment
• Good physical stamina and ability to handle luggage and outdoor tasks
• Excellent communication and guest service skills with a friendly and professional attitude
• Knowledge of property layout and ability to coordinate with multiple departments effectively

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