Banquet Manager

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Ras al-Khaimah is seeking a Banquet Manager to oversee all events at their hotel. This role focuses on providing an excellent guest experience while optimizing sales and ensuring adequate staffing. The ideal candidate will have managerial experience in Conference and Banqueting operations, strong leadership skills, and a degree in Hotel Management. A commitment to guest service and continuous improvement is essential. Join us to create remarkable hospitality experiences.

Qualifications

• Record of success in Conference and Banqueting operations, specifically the ability to deliver profit, control costs, and build customer loyalty.
• Conference and Banqueting Operations experience in a managerial position in hotel/Events Centre.

Responsibilities

• Manage all Banquets/Events
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels
• Propose ideas to improve Conference and Banqueting operations
• Optimize sales and contain costs
• Ensure training is carried out on an ongoing basis
• Recruit, manage, train and develop the Banquet team

Skills

Strong knowledge of hotel/leisure/service sector

Exceptional communication skills

Exceptional leadership skills

Education

Degree or diploma in Hotel Management or equivalent

Job description

Job Description - Banquet Manager (HOT0C530)

Job Description

Job Number:

Banquet Manager (HOT0C530)

Work Locations

DoubleTree by Hilton Resort & Spa Marjan Island
Marjan Island Blvd. Ras Al Khaimah 1468

A Banquet Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

What will I be doing?

As a Banquet Manager, you are responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banquet Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all Banquets/Events
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Propose ideas to build the range and quality of Conference and Banqueting operations
• Optimise sales and contain costs, identifying any areas for action
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure training is carried out on an ongoing basis
• Ensure communication meetings are conducted and post‑meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Banquet team
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Banquet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong knowledge of hotel/leisure/service sector
• Record of success in Conference and Banqueting operations, specifically the ability to deliver profit, control costs, and build customer loyalty
• Exceptional communication skills
• Exceptional leadership skills to create a winning team
• Conference and Banqueting Operations experience in a managerial position in hotel/Events Centre

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree or diploma in Hotel Management or equivalent
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!