Banking Client Relations Specialist

ADIB Group; Abu Dhabi Emirate; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading banking institution is seeking a Customer Relationship Officer to manage services for Institutional Banking customers. The role involves handling deposit inquiries, maintaining customer documentation, and ensuring compliance with UAE banking regulations. Ideal candidates should possess broad knowledge of retail banking products and effective sales skills. This position offers an opportunity to contribute to operational efficiency and customer satisfaction.

Qualifications

• Broad knowledge of ADIBs retail banking products.
• Good knowledge of Anti-Money laundering regulations.
• Fair knowledge of service standards.

Responsibilities

• Handle inquiries related to deposit accounts.
• Manage service delivery and promote bank's image.
• Train and appraise subordinates.

Skills

Broad knowledge of Retail Banking financial products

Knowledge of UAE banking practices and regulations

Sales skills

Training skills

Management Information skills

Computer skills

Job description

A leading banking institution is seeking a Customer Relationship Officer to manage services for Institutional Banking customers. The role involves handling deposit inquiries, maintaining customer documentation, and ensuring compliance with UAE banking regulations. Ideal candidates should possess broad knowledge of retail banking products and effective sales skills. This position offers an opportunity to contribute to operational efficiency and customer satisfaction.