Back Office Specialist (Dubai)

Tickmill; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial services firm in Dubai is seeking a Back Office Specialist to support Arab-speaking clients. The role involves processing and reconciliation of forex trading activities, client onboarding, and administrative support. Ideal candidates will have at least 2 years in a regulated financial services environment, with excellent organizational skills and a strong command of English and Arabic.

Benefits

Attractive remuneration package

Medical Insurance Cover

Optional Gym membership

Birthday Half Day off

Qualifications

• Minimum 2 years of experience in Back Office in a regulated financial services company (FX Broker).
• Experience using SumSub KYC Vendor will be an advantage.

Responsibilities

• Process appropriate onboarding procedures according to client classifications.
• Handle all Arabic client queries using company’s tools and systems.
• Represent the company as the first point of contact for clients and assist other departments.

Skills

Excellent knowledge of English and Arabic

Detail orientation

Excellent organizational skills

Professionalism

Self-motivation

Team spirit

Education

College or university degree

Tools

Microsoft Office

CRM tools (Salesforce, HubSpot)

Job description

Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!

Tickmill is looking to hire a Back Office Specialist to join our rapidly expanding team in Dubai and support the Arab speaking clients. The Back Office Specialist plays a vital role in the processing, reconciliation, and administrative support of forex trading activities. This role ensures all transactions are accurately recorded, compliant with regulations, and that settlements happen without errors or delays.

About Tickmill.

Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options).

The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Estonia, Dubai and several other regional offices globally.

Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, hybrid work model, team-building events, and many opportunities for professional growth.

What does the job looks like?

The Back Office Specialist will have the chance to:

• Process appropriate onboarding procedures according to client classifications.
• Apply KYC practices following the account opening procedures for the Arabic market.
• Maintain regular record keeping procedures.
• Handle all Arabic client queries using company’s tools and systems.
• Represent the company as the first point of contact for existing clients and assist internally, all other departments according to their needs related to customer onboarding.

What will you need to be able to do the job?

• Excellent knowledge of the English and Arabic Language both written and oral.
• Minumum 2 years of experience in Back Office in a regulated financial services company (FX Broker).
• College or university degree.
• Detail orientation and excellent organizational skills.
• Computer literature, good capacity of Microsoft Office applications and knowledge of any CRM tool (Salesforce, HubSpot etc). Experience using SumSub KYC Vendor will be an advantage.
• Professionalism, work ethic, self-motivation and team spirit.

By joining us, you can expect:

• A Unique Opportunity for a career in a global, fast-growing company.
• Attractive remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance and Loyalty Bonuses).
• Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
• Medical Insurance Cover.
• Opportunities to learn and grow through our “Employee Training & Development program”.
• Birthday Half Day off.
• Optional Gym membership.

What to expect from our recruitment process:

1. First interview with hiring managers or an HR call
2. Psychometric test
3. Final interview with top management

Make your next Career step and apply NOW!

*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.