ATM Switch & Self-Service Support Specialist

VAM Systems; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider is seeking an ATM Switch Technical Support Analyst in Dubai. This fulltime role involves providing maintenance and support for ATM Switch and Self Service Terminals applications while ensuring service availability as per SLAs. The candidate should have at least 8 years of IT experience, including 5 years specifically in ATM/CCDM. This position does not offer remote work and requires prompt incident resolution and tracking.

Qualifications

• 8 years of experience in IT environment, 5 years in ATM/CCDM.
• Specialized experience in assigned application portfolio.

Responsibilities

• Provide maintenance and support for ATM Switch and Self Service Terminals.
• Ensure service availability as per assigned SLAs.
• Track and report incidents through approved processes.

Skills

Domain knowledge of ATM/CCDM

Technical understanding of application portfolio

Communication Skills

Job description

A technology solutions provider is seeking an ATM Switch Technical Support Analyst in Dubai. This fulltime role involves providing maintenance and support for ATM Switch and Self Service Terminals applications while ensuring service availability as per SLAs. The candidate should have at least 8 years of IT experience, including 5 years specifically in ATM/CCDM. This position does not offer remote work and requires prompt incident resolution and tracking.