Associate Director - Senior Insurance Specialist

Standard Chartered; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

An international bank is seeking an Associate Director – Senior Insurance Specialist in Dubai. This role involves supporting insurance sales, providing product knowledge, and after-sales support. Responsibilities include collaborating with teams, addressing customer inquiries, and maintaining customer relationships. The ideal candidate will possess strong analytical skills and a university education. This position offers a competitive salary, flexible working options, and a diverse work environment that promotes inclusion.

Benefits

Competitive salary

Flexible working options

Well-being support

Learning culture

Inclusive environment

Qualifications

• University Graduate.
• Experience in identifying client's insurance needs.
• Ability to explain investment and saving products.

Responsibilities

• Collaborate with teams for insurance planning.
• Meet customers and address complex inquiries.
• Maintain customer relationships through after-sales service.

Job description

Job Details

Title: Associate Director – Senior Insurance Specialist

Requisition Number: 44880

Location: Dubai, ARE

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 28/11/2025

Posting End Date: 11/12/2025

Job Summary

To support insurance sales and to maximize the competitive advantage of the Bank's business by providing product knowledge, sales and after‑sales support of insurance products to customers, collaborating with Priority RM teams to provide professional insurance planning services and pre‑sales information, meeting potential customers and answering complex insurance enquiries.

Key Responsibilities

Collaborate with Priority RM teams to provide professional insurance planning services and pre‑sales information, meet potential customers and answer complex insurance enquiries.

Analyse customers' financial situation and identify their financial needs, recommend relevant products and structure solutions to best suit their needs.

Provide quality after‑sales services to maintain the customer relationship and solicit referral business to expand the customer base.

Work closely with Priority RM teams to optimize the sales results.

Maximise business opportunities to achieve predictable sales targets and business goals.

Coach RM for knowledge development.

Comply with all applicable compliance procedures and report any suspicious activity to Money Laundering Prevention Officer and line manager.

Comply with the guidelines listed in operation manual and product policies on all sales processes.

Adhere to the highest standard of quality and customer satisfaction.

Risk Management

• Comply with all applicable compliance procedures and report any suspicious activity to Money Laundering Prevention Officer and line manager.
• Comply with the guidelines listed in operation manual and product policies on all sales processes.
• Adhere to the highest standard of quality and customer satisfaction.

Governance

• Be able to detect any suspicious transactions, money laundering, forgeries, etc.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Sales Coordinator
• Director and Head Insurance, ME
• Product Manager – Insurance
• Operational Risk & Mid Office team in WM
• Regional Head – Insurance Product
• Existing and Prospective customers

Skills and Experience

• Identify a client's insurance needs.
• Explain key life stages (investment and saving, life and investment linked life products and protection including auto, property and travel).
• Explain and sell insurance products.

Qualifications

• University Graduate.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social well‑being.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values‑driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.