Assistant Outlet Manager

Anantara; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A luxury hotel chain in Dubai is looking for a qualified candidate to oversee food and beverage operations while ensuring exemplary guest service. The role includes training team members, managing budgets, and maintaining high operational standards. Ideal applicants will have a diploma in hotel management, relevant experience, and a strong passion for leadership and teamwork. This position emphasizes the importance of detail and excellence in service delivery.

Qualifications

• Minimum college diploma in hotel management or a related field is required.
• Previous experience in food & beverage or restaurant operations is a must.
• Demonstrated passion for leadership and teamwork.

Responsibilities

• Ensure professional and profitable hotel operations.
• Identify training needs and conduct training for team members.
• Maintain profitable operations through efficient cost management.
• Forecast business demands for efficient staffing.
• Promote and support guest incentive programs.
• Ensure safety and sanitation standards are met.
• Conduct regular inspections for preventative maintenance.

Skills

Leadership

Teamwork

Guest service skills

Attention to detail

Education

College Diploma in Hotel Management or related field

Job description

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are :

• To ensure a professional and profitable operation within the framework of the Hotel
• With the hotel training manager, identify training needs and develop and deliver the required training for department team members to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program
• With the restaurant manager, to achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
• To accurately forecast business demands to ensure efficient staffing & food production
• To be aware of all Anantara Guest Incentive programs, and actively promote and support these.
• To ensure the efficient scheduling of Management & Team members in the outlet, and to be responsible for the accurate supervision of the team member time control system.
• To train subordinate managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline
• To be responsible for maintaining outlet safety and sanitation standards at all times
• To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
• Promote positive inter-departmental relations through candid communication and cooperation
• To work closely with the Banqueting department to support all requested functions
• Above all, to lead by example through a “hands on” approach to motivate our Team members to excel

Qualifications

• College Diploma in Hotel Management or related field
• Previous experience in a Food & Beverage / Restaurant / Outlet operations
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skill