Assistant Manager - Front Office - Jumeirah Marsa Al Arab

Jumeirah Group; United Arab Emirates; On-site; AED 60,000 - 85,000; Full time

Job summary

A luxury hospitality brand is seeking an Assistant Manager for the Front Office at their Dubai property. The role involves managing VIP guest arrivals, coordinating amenities, supervising staff, and ensuring excellent service. Candidates should have intermediate Microsoft Office skills, leadership qualities, and experience in a five-star hotel environment. The position offers a tax-free salary in AED, healthcare benefits, and employee perks, making it an attractive opportunity for high achievers.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and healthcare package

Life insurance

Incentive programs

Responsibilities

• Manage VIP arrivals and guest preferences by coordinating with relevant departments.
• Organize timely delivery of VIP amenities and spot-check long-staying guests' amenities.
• Coordinate with the Reservations Department for guest preferences and checklists.
• Ensure expedited check-in process for Limousine arrivals and prioritize room readiness.
• Oversee welcome folders, welcome cards, and welcome drinks for guests.
• Supervise lobby greeters and Guest Relations team presence.

Skills

Microsoft Office programs (Intermediate)

Problem solving

Leadership and team management skills

Project Management Skills

Experience in a five-star hotel

Job description

Assistant Manager - Front Office - Jumeirah Marsa Al Arab

United Arab Emirates

Trending

Job Description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job:

An opportunity has arisen for Assistant Manager - Front Office to join our Front Office Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

• Manage VIP arrivals and guest preferences by coordinating with relevant departments and ensuring accurate guest profile records.
• Organize timely delivery of VIP amenities and spot‑check long‑staying guests' amenities for quality assurance.
• Coordinate with the Reservations Department to action guest preference forms and update arrival checklists accordingly.
• Ensure expedited check‑in process for Limousine arrivals and prioritize room readiness.
• Oversee preparation of welcome folders, welcome cards, and offer Cold/Hot scented towels and welcome drinks to all guests upon arrival.
• Supervise lobby greeters and Guest Relations team, always ensuring their presence and availability in the lobby.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Software competencies – Microsoft Office programs (Intermediate)
• Problem solving
• Leadership and team management skills
• Project Management Skills
• A few years' experience in a five‑star hotel

About the Benefits:

We offer an attractive tax‑free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Job Info

• Job Identification 112335
• Job Category Rooms
• Posting Date 11/24/2025, 06:56 AM
• Apply Before 12/29/2025, 08:00 PM
• Job Schedule Full time
• Locations Dubai Holding Corporate Office, Dubai, AE