Assistant Manager (F&B Systems) - Revenue Management & Business Intelligence

DUBAI HOLDING; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality group in the United Arab Emirates is seeking an Assistant Manager - F&B Payment Systems to manage day-to-day operations of F&B systems across various platforms. The ideal candidate will have a strong background in hospitality systems, exceptional communication skills, and the ability to provide insights that drive operational improvements. This role offers a supportive work environment and a competitive tax-free salary paid in UAE Dirhams (AED).

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food and beverage

Comprehensive healthcare coverage

Paid annual leave entitlement

Qualifications

• Hands-on F&B operations and systems management experience.
• Ability to translate operational needs into effective digital workflows.
• Experience working with Operations, Finance, and IT.

Responsibilities

• Manage all F&B systems and ensure seamless integration across platforms.
• Oversee vendors, integrations, upgrades, and system rollouts.
• Train hotel teams and develop SOPs and user guides.

Skills

Systems-driven hospitality

Strong Excel skills

BI skills

Attention to detail

Training capability

Tools

SevenRooms

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

An exciting opportunity has arisen for an Assistant Manager - F&B Payment Systems - Revenue Management & Business Intelligence to join Jumeirah Group & Corporate. The main duties and responsibilities of this role include:

• Lead ownership, optimisation, and day-to-day management of all F&B systems, ensuring seamless integration across POS, procurement, reservations, loyalty, finance, HR, and reporting platforms.
• Act as the primary point of contact for system vendors and IT, overseeing integrations, issue resolution, upgrades, and new system rollouts.
• Enable operations by training and supporting hotel teams, developing SOPs and user guides, and monitoring system usage and compliance.
• Deliver accurate data and insights by building dashboards and reports, ensuring data integrity, and supporting weekly and monthly reporting cycles.
• Enable commercial decision-making and regulatory alignment by providing system-driven insights for menu structure, pricing, nutritional accuracy, and close coordination with finance on inventory, cost control, and margin performance.
• Drive continuous improvement by piloting new tools, benchmarking best practices, identifying inefficiencies, and recommending innovations that enhance efficiency, profitability, and user experience.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Systems-driven hospitality professional with hands-on F&B operations and/or systems management experience, able to translate operational needs into effective digital workflows.
• Strong cross-functional collaborator, comfortable working with Operations, Finance, and IT, and confident engaging with stakeholders at different levels.
• Analytical and commercially minded, with strong Excel and BI skills and a solid working knowledge of core food and beverage platforms (SevenRooms).
• Proactive and structured, with strong communication, training capability, and attention to detail to drive adoption and continuous improvement.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)