Assistant Housekeeping Manager

Marriott Hotels Resorts; Dubai; On-site; AED 40,000 - 50,000; Full time

Job summary

A leading hospitality company in Dubai is looking for an Entry Level Management position focusing on housekeeping operations. This role involves supporting day-to-day activities, managing inventory, and ensuring guest satisfaction. Candidates should have a high school diploma or a 2-year degree in a related field. This position offers a great opportunity to develop management skills in a reputable hotel environment.

Qualifications

• 1 year experience in housekeeping or related professional area.
• Ability to maintain guest satisfaction.
• Skills in supervising staff and managing operations.

Responsibilities

• Support day-to-day activities in Housekeeping.
• Oversee lost and found procedures.
• Manage linen inventory and guest supplies.
• Handle guest problems and complaints effectively.

Skills

Knowledge of OSHA regulations

Effective communication

Education

High school diploma or GED

2-year degree in Hotel Management

Job description

Description

JOB SUMMARY

Entry level management position that focuses on supporting the day‑to‑day activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality Business Administration or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

Ensures knowledge and understanding of OSHA regulations are up to date.

Oversees all lost and found procedures.

Obtains list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

Works effectively with the Engineering department on guest room maintenance needs.

Understands and complies with loss prevention policies and procedures.

Ensures all employees have proper supplies equipment and uniforms.

Assists in supervising an effective inspection program for all guestrooms and public space.

Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.

Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.

Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

Ensuring Exceptional Customer Service

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Sets a positive example for guest relations.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience

Manager