Assistant Food and Beverage Manager - Marriott Al Forsan

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a capable manager for food and beverage operations. In this role, you will ensure exceptional guest satisfaction while overseeing culinary operations. The ideal candidate has at least 3 years of experience in a similar environment and possesses strong interpersonal skills. This position is central to maintaining high service standards and motivating staff to exceed guest expectations.

Qualifications

• 3 years experience in food and beverage or related professional area.
• 1 year experience with a 2-year degree from an accredited university.
• Proficiency in responding to guest and employee concerns.

Responsibilities

• Oversee food and beverage operations to maintain satisfaction.
• Provide excellent customer service to guests.
• Motivate and empower staff to resolve issues.

Skills

Excellent customer service

Motivational skills

Teamwork

Education

High school diploma or GED

2-year degree in related field

Job description

Description

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage culinary or related professional area.

OR

2year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality Business Administration or related major; 1 year experience in the food and beverage culinary or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Provides excellent customer service to all employees.

Responds quickly and proactively to employees concerns.

Uses coaching skills throughout the property.

Demonstrates self confidence, energy and enthusiasm.

Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

Provides excellent customer service.

Responds quickly and proactively to guests concerns.

Understands the brand's service culture.

Sets service expectations for all guests internally and externally.

Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

Follows up to ensure complaints have been addressed to the guests satisfaction.

Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

Complies with all corporate accounting procedures.

Assists GM as needed with annual Quality audit.

Equal Opportunity Statement

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Manager