Assistant Director of Food & Beverage

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a Director to oversee food and beverage operations, ensuring departmental strategies align with brand initiatives. The ideal candidate possesses extensive experience in the culinary field, focusing on enhancing guest satisfaction and maximizing financial performance. Strong leadership skills and a strategic mindset are essential for this role, which comes with attractive benefits.

Qualifications

• 6 years experience in food and beverage, culinary, or event management.
• Ability to lead and strategize health and culinary operations.
• Experience in maximizing revenue and customer satisfaction.

Responsibilities

• Lead food and beverage operations and strategies.
• Maximize food and beverage revenue through effective management.
• Ensure exceptional customer service in all dining areas.

Skills

Food and beverage management

Event management

Customer service

Education

High school diploma or GED

2-year degree in Food Service Management or related

Job description

JOB SUMMARY

Assists in leading the property's food and beverage/culinary operation including Restaurants/Bars, Room Service, and Banquets/Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items, and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular ongoing communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in-house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs), and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.

Marriott International is an equal opportunity employer, believes in hiring a diverse workforce, and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Required Experience: Director