Assistant Butler Manager – Luxury VIP Service Lead

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in the United Arab Emirates is seeking an experienced Assistant Manager to join the Butlers’ team. The successful candidate will oversee daily operations, handle guest feedback, and ensure high service standards. Required qualifications include a minimum of 3 years’ experience in luxury hospitality and a Bachelor’s degree in Hotel Management. This position offers a tax-free salary in AED and various benefits, promoting professional growth and well-being through a supportive work environment.

Benefits

Comprehensive healthcare

Colleague discounts on food and hotel stays

Performance-based incentives

Access to Learning & Development programmes

Qualifications

• Minimum of 3 years’ experience in relevant role within the international luxury hospitality industry.
• Fluency in English, with knowledge of an additional language.
• Bachelor’s Degree in Hotel Management or any relevant field.

Responsibilities

• Assist the Butlers Manager in overseeing day-to-day operations.
• Handle guest complaints and feedback effectively.
• Lead and motivate the Butler Team for maximum productivity.
• Conduct quality checks on receptions and butlers’ pantries.
• Oversee arrangements for VIP guest arrivals.

Skills

Hospitality experience

Team leadership

Customer service

Fluency in English

Education

Bachelor’s Degree in Hotel Management

Job description

A luxury hospitality brand in the United Arab Emirates is seeking an experienced Assistant Manager to join the Butlers’ team. The successful candidate will oversee daily operations, handle guest feedback, and ensure high service standards. Required qualifications include a minimum of 3 years’ experience in luxury hospitality and a Bachelor’s degree in Hotel Management. This position offers a tax-free salary in AED and various benefits, promoting professional growth and well-being through a supportive work environment.