Assistant Banquet Manager

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a dynamic team in a renowned hospitality environment where your role is crucial in ensuring guest satisfaction and team cohesion. This position emphasizes teamwork, communication, and attention to detail, as you will oversee staff performance and maintain high standards of service. Your responsibilities will include setting up banquet areas, addressing guest needs, and supporting your team to achieve common goals. If you're passionate about delivering exceptional service and thrive in a collaborative setting, this opportunity is perfect for you.

Qualifications

• 1+ year of related work experience, including supervisory experience.
• Strong communication and teamwork skills are essential.

Responsibilities

• Ensure staff teamwork and inspect grooming and attire.
• Communicate with guests to meet their needs and resolve issues.

Skills

Teamwork

Communication Skills

Problem-solving

Customer Service

Attention to Detail

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests and other employees or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room ensuring cleanliness and proper setup of furniture/equipment. Inspect and maintain table setups for cleanliness, neatness, and agreement with group requirements and company standards and resolve any problems. Document pertinent information in appropriate department logbook.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others and support the team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer, believes in hiring a diverse workforce, and is committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience: Manager