Area Retail Manager

Mackenzie Jones; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading convenience retailer in Dubai is seeking an experienced Area Retail Manager to oversee their retail portfolio. The role requires managing and coaching a team across various outlets, achieving sales and profitability goals. Candidates must have a minimum of 10 years of retail operations experience and proven success in multi-site management. UAE experience is crucial for this position, and the company values customer relationship management and performance delivery.

Qualifications

• Minimum 10 years of retail operations experience.
• Experience managing teams across multiple sites.
• UAE work experience is essential.

Responsibilities

• Manage retail portfolio across various formats.
• Coach direct reports and sales consultants.
• Achieve revenue and profitability targets.

Skills

Retail operations management

Team management

Customer relationship building

Performance analysis

P&L management

Job description

Overview

My client is a market leading convenience retailer with locations in nearly every country in the word.

Responsibilities

Reporting to the Head of Retail you will be responsible for covering the retail portfolio across many different formats. The Area Retail Manager will be responsible for managing and coaching their direct reports and front line sales consultants to achieve revenue and profitability targets. The role will drive sales, customer service and manage a stand-alone P+L, including all revenues from retail stores, partner & white label stores, all direct retail costs, direct support costs, and allocated shared costs.

Qualifications

• A minimum of 10 years retail operations experience
• Track record in managing a team and multi-site (at least 10 stores)
• UAE work experience a must
• The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders
• Proactive sharing of best practice to peers and teams for continuous improvement of performance in their area of expertise
• A strong record of performance delivery in their area of expertise, through increased sales, cost management , performance against KPIs and good P&L management
• The ability to analyse issues, develop solutions and influence key decisions, balancing risk with results
• Drive customer focus in everything we do to gain and retain high quality customers for the long term success

About The Company

Mackenzie Jones Middle East has decades of HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting and Engineering recruitment expertise. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. It’s all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

We’re growing rapidly because people appreciate our honesty, commitment and results.

Areas of specialties we recruit for are: Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting and Engineering.