Area Manager- Mussafah - Business Banking

Mashreq Bank PSC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in the United Arab Emirates is seeking an Area Manager for Business Banking. In this role, you will lead a regional team, drive revenue by enhancing customer relationships, and ensure effective execution of business strategies to meet financial objectives. The ideal candidate has a management degree and over 8 years of experience in sales or marketing, possessing strong leadership qualities and a comprehensive understanding of banking policy. This full-time position involves managing interactions with clients and internal stakeholders to deliver superior service.

Qualifications

• Minimum sales/marketing experience of 8+ years.
• Clear understanding of bank's policies, AML & compliance.

Responsibilities

• Lead & manage a regional team of SE AMs.
• Develop and implement business plans to achieve objectives.

Skills

Multiproduct SME banking skill set

Excellent communication and analytical skills

Exceptional leadership and management capabilities

Education

Management degree

Job description

Area Manager- Mussafah - Business Banking

United Arab Emirates (Fulltime office (FTO))

Trending

Job Description

Lead & manage a regional team of SE AMs. Support the AMs in meeting their pre-set financial & non-financial objectives.

Key result Areas

• Responsible for developing business & establishing Mashreq as the leading SME brand in the assigned geography.
• Drive the team on enhancing relationship revenue from existing portfolio of borrowing and non-borrowing accounts by cross-selling and up-selling products.
• Assist the Distribution & SE Heads in developing and executing business strategy, plan and budget.
• Develop and implement business plan to achieve pre-set financial and non-financial objectives.
• Work with account managers in identifying business opportunities.
• Risk
• Review the existing portfolio in a timely manner and ensure that appropriate credit facilities are recommended in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
• Follow-up and ensure the team conducts annual/ periodic credit facility reviews to existing relationships and identifying candidates for downgrades/ upgrades.
• Follow-up and ensure the team implements and maintains complete control aspects i.e. documentation, periodical client visits/ call reports, stock inspections and formal credit checks/ informal market feedback to monitor the assigned portfolio effectively.
• Undertaking industry and company specific research analysis. Directly interacting with industry participants.
• Develop on the job learning curve of AM and SSO to enable them to grow & professionally and prepare them for higher levels of responsibility.
• Managing and maintaining high staff morale to ensure superior service delivery and low staff turnover.
• Set job objectives and perform timely review to measure performance and identify staff development and training needs.
• To ensure clarity among staff of KPI's and job_ competencies required to effectively achieve business goals.
• Identify and reward high performers and implement an effective retention program for critical staff.
• Other
• Resolve complex customer complaints and analyze root cause.
• Liaise With superiors and direct reports within the business unit, risk management and related enabler units within the bank to achieve business objectives.
• Adhere to all policies with regard to KYC/ AML as set out by the Bank from time to time.

Knowledge, skills and experience

• Multiproduct SME banking skill set with detailed understanding of Credit, Trade products, Legal framework etc.
• Complete knowledge and clear understanding of bank's policy; AML & compliance policy.
• Knowledge of various banking & financial products/ services.
• Excellent communication and analytical skills with ability to manage, lead, motivate, and monitor people.
• Exceptional leadership and management capabilities.
• Management degree with minimum sales/ marketing experience of 8+ years.

Job Info

• Job Identification 3817
• Job Category MashreqBank
• Posting Date 11/06/2025, 01:03 PM
• Apply Before 12/31/2025, 01:03 PM
• Job Schedule Full time
• Locations United Arab Emirates (Fulltime office (FTO))