Analyst, BI and Analytics

AccorCorpo; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A hospitality company in Dubai is seeking a BI Analyst to enhance its best-in-class BI platform. The role involves building dashboards and optimizing user experiences while ensuring data accuracy. Candidates should have a four-year degree and 3-5 years of experience in data analysis, particularly with Tableau and Snowflake. Communication skills in English are essential, and knowledge of automation scripts is preferred. This is a full-time position without remote work options.

Qualifications

• 3-5 years working experience in hospitality or data analysis.
• Minimum 3 years experience in Tableau.
• Familiarity with automation scripts.

Responsibilities

• Build dashboards providing critical metrics and business intelligence.
• Continuously optimize user experience with reporting tools.
• Source data from relevant sources including PMSs and RMS.

Skills

Data analysis

Tableau

Communication skills

Data sourcing

Data validation

Problem-solving

Education

Four year degree from an accredited University in Hospitality, Computer Science, Engineering, Quantitative Analysis or a related field

Tools

Snowflake

Power Automate

VBA

Bash

Job description

Overview

The role supports a best-in-class BI platform designed to provide key information to hotel and corporate commercial teams and enable data-driven decision making. Responsibilities cover the full product cycle including data sourcing, cleaning, validation, building dashboards and reports, conducting training, troubleshooting and other user support.

Dashboard and report development

• Build dashboards providing critical metrics and business intelligence
• Continuously optimize user experience with reporting tools e.g. Tableau
• Achieve operational efficiency by automating routine reporting requests
• Provide reporting and analysis on top-line performance
• Liaise with Central data teams to manage user on-boarding and maintain Tableau & Snowflake environments

Training & Support

• Create and maintain documentation on all dashboards and reports
• Monitor customer support inbox and promptly engage with users
• Run webinars as needed on new dashboards, refreshers, FAQs, etc
• Document user requirements for creating or enhancing reports

Data Collection and Governance

• Source data from relevant sources including PMSs, RMS, outside benchmarking data vendors and others
• Design & build data warehouse structures
• Monitor regular data flows to ensure accuracy and completeness. Build data governance structures to quickly alert of discrepancies
• Manage processes to correct data deficiencies as quickly as possible

Research and Analysis

• Conduct ad-hoc analysis to answer business questions, understanding requirements, designing methodology, presenting conclusions
• Other Duties and Projects as Requested

Qualifications

• Four year degree from an accredited University in Hospitality, Computer Science, Engineering, Quantitative Analysis or a related field
• 3-5 years working experience in hospitality or data analysis
• Min 3 years experience in Tableau
• Min 3 years experience with databases like Snowflake
• Familiarity with automation scripts e.g. VBA, Power Automate, Bash
• Professional Written and Verbal communication skills in English

Remote Work

No

Employment Type

Full-time