Ai Chatbot Engineer (E-Commerce)

Robert Walters; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment agency is seeking an AI Chatbot Prompt Engineer to design and develop an AI-powered chatbot from scratch for an eCommerce platform. This greenfield role entails full ownership of the chatbot's design, prompt strategy, and performance optimization. Ideal candidates will have experience in building chatbots and strong AI prompt engineering skills. You will work independently to deliver practical, customer-facing AI solutions, engaging closely with business stakeholders throughout the process.

Qualifications

• Experience building chatbots or conversational AI products.
• Strong hands-on AI prompt engineering experience.
• Proven ability to deliver greenfield projects and build products from zero.

Responsibilities

• Build and deploy an AI chatbot for an eCommerce website.
• Design and own the entire AI prompt strategy.
• Integrate the chatbot with a Magento-based platform.

Skills

Chatbot development

AI prompt engineering

Stakeholder engagement

Ecommerce platforms

Tools

Magento

Job description

Our client is a distributor of industrial products, connecting manufacturers and importers through an efficient drop-ship model. They curated range covers safety equipment, storage solutions, material handling, and facility management, serving both SMEs and large-scale enterprises.

We're looking for a AI Chatbot Prompt Engineer to build an AI-powered chatbot from scratch for an eCommerce platform. This is a greenfield role with full ownership of the chatbot's design, prompt strategy, and delivery.

You'll operate as a one-person function, shaping the product end-to-end and working closely with business stakeholders to deliver a practical, customer-facing AI solution.

Responsibilties:

• Build and deploy an AI chatbot for an eCommerce website
• Design and own the entire AI prompt strategy (no existing prompts in place)
• Define conversation flows, intents, responses, and edge cases
• Integrate the chatbot with a Magento-based platform
• Translate business needs into effective conversational AI solutions
• Continuously optimise chatbot performance based on usage and feedback
• Communicate clearly with technical and non-technical stakeholders

Requirements:

• Experience building chatbots or conversational AI products
• Strong hands-on AI prompt engineering experience
• Proven ability to deliver greenfield projects and build products from zero
• Exposure to eCommerce platforms (Magento preferred)
• Strong communication skills and stakeholder engagement
• Comfortable working independently and owning delivery end-to-end