Aerospace Order Manager – Customer Experience Leader

RTX; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading aerospace firm based in Dubai is seeking a highly motivated Dubai Order Manager to ensure customer satisfaction and manage customer orders. This role involves interacting with various departments to ensure timely service and effective communication. Applicants must have relevant education and experience, be adaptable, and possess strong analytical and organizational skills. The position offers a supportive environment to build relationships and develop one's career within the aerospace sector.

Qualifications

• Possess excellent written and verbal communication skills.
• Requires strong analytical skills and attention to detail.
• Must be flexible and able to adapt to change.

Responsibilities

• Serve as customers primary point of contact.
• Ensure prompt courteous responses are provided to customers.
• Track and measure performance results.
• Problem-solve complex issues.

Skills

Customer service experience

Analytical skills

Written and verbal communication

Organizational skills

Time management

Proficiency in Microsoft Office

Education

Bachelor's degree

Advanced degree

9 years of relevant experience in absence of a degree

Tools

SAP

Job description

A leading aerospace firm based in Dubai is seeking a highly motivated Dubai Order Manager to ensure customer satisfaction and manage customer orders. This role involves interacting with various departments to ensure timely service and effective communication. Applicants must have relevant education and experience, be adaptable, and possess strong analytical and organizational skills. The position offers a supportive environment to build relationships and develop one's career within the aerospace sector.