Admissions & Customer Experience Officer (Arabic) – UAE

BanoPuratos; Sharjah; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading food ingredients company in Sharjah is seeking an Admissions & Customer Experience Officer (Arabic Speaker) to manage the full admissions cycle, ensure a seamless customer experience, and engage with prospective students. The ideal candidate will have a Bachelor's degree, 2-4 years of relevant experience, and fluency in both Arabic and English. This role offers a dynamic environment with opportunities for development.

Benefits

Competitive salary

Dynamic and entrepreneurial environment

Opportunity for personal development

Qualifications

• 2-4 years’ experience in admissions, sales, or customer service.
• Ability to achieve monthly & quarterly revenue targets.
• Strong relationship-building skills.

Responsibilities

• Manage the full admissions cycle from inquiry to enrollment.
• Act as the first point of contact for all inquiries.
• Convert leads into confirmed enrollments by communicating program value.
• Coordinate with the marketing team on promotions and campaigns.
• Prepare periodic reports on inquiries and customer trends.

Skills

Interpersonal skills

Communication skills

Sales experience

Customer service experience

Fluency in Arabic and English

Microsoft Office proficiency

CRM tools proficiency

Education

Bachelor's degree in Business Administration or related field

Job description

A leading food ingredients company in Sharjah is seeking an Admissions & Customer Experience Officer (Arabic Speaker) to manage the full admissions cycle, ensure a seamless customer experience, and engage with prospective students. The ideal candidate will have a Bachelor's degree, 2-4 years of relevant experience, and fluency in both Arabic and English. This role offers a dynamic environment with opportunities for development.