Administrative & Order Fulfillment Executive – Women’s Fashion Brand

Albal Design Studio; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A women's fashion brand in Dubai is seeking a highly organized Administrative & Order Fulfillment Executive (Female) to ensure a seamless customer experience. The candidate will manage the entire order lifecycle, ensuring accurate preparations and timely dispatch. Strong administrative skills, attention to detail, and experience in e-commerce or fashion operations are essential for success in this fast-paced role. This position offers the opportunity to contribute to the brand's operational efficiency.

Qualifications

• Female candidate required for alignment with brand operations.
• Experience in the fashion industry is an advantage.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Oversee the complete order lifecycle across various sales channels.
• Ensure timely dispatch and preparation of customer orders.
• Maintain accurate inventory records and product availability.

Skills

Strong background in administration

E-commerce operations

Order fulfillment

Excellent communication skills

Organizational abilities

Competency in Excel/Google Sheets

Job description

We are an emerging women’s fashion brand seeking a highly organized and dependable Administrative & Order Fulfillment Executive (Female) to support the brand’s operational backbone. This role is critical in ensuring a seamless customer experience through precise order management, professional coordination, and structured administrative support.

The ideal candidate will demonstrate strong ownership, a high level of reliability, and the ability to maintain operational efficiency within a fast-paced fashion environment.

Key Responsibilities

• Oversee the complete order lifecycle across WhatsApp, Instagram, website, and other sales channels.
• Ensure accurate preparation, quality-controlled packing, and timely dispatch of all customer orders.
• Coordinate effectively with courier partners for daily collections, shipment tracking, and timely deliveries.
• Maintain and update inventory records, product availability logs, and packaging material stock levels.
• Provide clear and professional communication to customers regarding order status, delivery timelines, and follow-ups.
• Support management with structured administrative tasks including documentation, data entry, and record management.
• Implement organized systems and processes for workflow efficiency and service consistency.
• Uphold the brand’s quality standards, presentation expectations, and customer-care values.
• Assist in operational improvements and internal organization as the brand expands.

Skills

• Female candidate (required, aligned with brand operations).
• Strong background in administration, e-commerce operations, or order fulfillment (fashion industry experience is an advantage).
• Exceptional organizational abilities with high attention to detail.
• Competency in Excel/Google Sheets, order logs, and basic digital tools.
• Excellent communication skills and a customer-oriented mindset.
• Ability to manage multiple tasks, prioritise effectively, and maintain operational accuracy.
• High level of professionalism, reliability, and trustworthiness.
• Ability to work independently, take initiative, and maintain strong follow-through.
• Problem-solving mindset with the ability to support operational improvements.