Accountant (Collections - Government)

ADNOC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading oil and gas company in Abu Dhabi is seeking a skilled debt management professional. The role focuses on following up customer debts, preparing reports, and ensuring adherence to credit terms. The ideal candidate will have a Bachelor's degree in accounting or finance, along with at least 6 years of relevant experience. Proficiency in both Arabic and English, as well as strong negotiation and public relations skills, are essential. A valid UAE driving license is also required.

Qualifications

• 6 years of experience in debt management and credit recovery.
• Valid UAE driving licence.
• Regional exposure and retail background are a plus.

Responsibilities

• Follow up assigned customer debts, including calls and meetings.
• Prepare weekly and monthly reports on customer debts.
• Monitor and ensure adherence to agreed credit terms.

Skills

Debt management

Negotiation skills

Public relations

Proficiency in Arabic

Proficiency in English

Education

Bachelor’s degree in accounting or Finance

Job description

About the Job

Responsible to follow up assigned customers debts including calling and meeting with customers to discuss the settlement of their outstanding accounts. To monitor customer's adherence to the agreed credit terms, credit limits and payment terms. To devise quick course of action in event of payment defaulted. To prepare weekly, monthly and quarterly reports and ensure accounts of defaulters are reported.

Key Responsibilities

Follow-up and Recovery

• Receives the list and files of the customer assigned from the Senior Collection Manager. Studies these files and plan his work program and priorities. Verifies additional information from Senior Collection Manager or Sales Manager regarding the customer. Classifies the customers to determine the given credit facility of each customer and discusses collection and debt plan with the Senior Collection Manager.
• Calls and arranges formal visits to individual customers to discuss the unpaid dues in their accounts and expresses. Explains company’s policy with regards to the subject and the consequences if the debt is not settled on time.
• Follow up with assigned customers to settle debts on time and ensure the signed agreement between business units and assigned customers are in line with company’s credit policy.
• Monitors customer’s adherence to the agreed payment terms and devises immediate regularization option should there be any default. Informs the customer prior to such defaults and reminds them terms and conditions he agreed and signed. Asks the customer immediate correction of his payment status otherwise coordinate with the senior to take further actions.
• Provide the customer with missing documents such as (invoices, PDN, Credit note) to complete the payment process on time.

Job Accountabilities

Collection Management

• Receives company’s bank statements on a daily basis, identifies all payments with details and sends them to the cash office. Ensures all submitted allocations to the cash office are correctly remitted to customer accounts and informs the senior in case of long overdue debts collected.
• Identifies cash payments from corporate customers and sends them to the cash office to create receipts and allocate them on the same day.
• Applies receipts to the proper customer on a daily basis for invoices.
• Receives checks from customers, gives the customer a temporary receipt of check collection and submits it to the cash office with customer details.
• Receives returned checks from the cash office and reports the senior. Holds all returned checks in a safe and contacts the customer to clarify the reasons for return. Ensures that payment is made before returning the check to the customer.
• Identifies and reports periodically about all customers with returned checks to the senior. Escalates the issue to the department manager for further action if a customer’s check frequently returns.
• Coordinates regularly with business units’ sales managers to receive the latest updates about the customer profile. Allocates unidentified payments made through banks after receiving the details from the bank or customer and informs the senior.
• Identifies frequently defaulted customers and reports them to the senior. Discusses with the senior an action plan to force those customers to pay within the given credit period.
• Prepares monthly aging reports of customer overdue and mentions the reasons for non‑payment.

Minimum Requirements

• Bachelor’s degree in accounting, Finance, or a related field
• 6 years of experience in debt management and credit recovery in a similar service industry or bank
• Regional exposure and retail background are a plus
• Valid UAE driving licence
• Proficiency in Arabic and English language
• Public relations and negotiation skills