Account Manager

Mackenzie Jones; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading IT services organization is seeking an experienced Sr. Account Manager to manage operational aspects including financials and client updates in Dubai or Abu Dhabi. The role involves building new business cases for IT solutions and enhancing brand awareness. Ideal candidates should have at least 5 years of account management experience, exceptional skills, and fluency in Arabic. This is a newly created position with competitive compensation including bonuses and annual tickets.

Benefits

Basic salary + bonus

Annual tickets

Qualifications

• At least 5 years account management experience with IT infrastructure and solutions.
• Exceptional account management skills.
• Fluency in Arabic is required.
• Excellent attention to detail and knowledge in CRM is advantageous.
• Excellent written and verbal communication skills.
• Strong leadership abilities.

Responsibilities

• Manage operational aspects including financials, budgets, and targets.
• Update clients on project progress.
• Build new business cases for IT solutions.
• Increase brand awareness.
• Handle product pricing and margins.
• Identify opportunities and simplify processes.
• Delegate responsibilities and ensure office efficiency.
• Manage attendance, expenses, and performance.

Skills

Account management skills

Arabic speaking

Attention to detail

Knowledge of CRM

Communication skills

Leadership skills

Job description

Work for a reputed IT services organization that has been in the market for the last 3 decades and growing rapidly across the GCC. Our client values an exciting culture and work life balance. Our client has been growing rapidly across the globe and believes in meeting and exceeding client expectations.

Due to the rapid growth we are currently seeking an experienced Sr. Account Manager to join the team. This is a newly created role and the role reports to the Sales Director. You can either be placed in Abu Dhabi or Dubai. Your responsibilities include:

• Managing the operational aspects of the business including the financials, budgets and targets.
• Updating the clients in relation to the progress of the project.
• Building new business cases for the IT solutions and the infrastructure.
• Focused on increasing brand awareness.
• Product pricing and margins.
• Identifying potential opportunities and simplifying the processes.
• Delegating the responsibilities in the office and efficient running of the office.
• Attendance, expenses and performance management.

The candidate will be based in Dubai and Abu Dhabi however we will consider candidates who are willing to relocate. The following qualifications are required:

• At least 5 years account management experience with IT infrastructure and solutions.
• You will have exceptional account management skills.
• Arabic speaking skills is a must.
• Excellent attention to detail and knowledge in CRM will be highly regarded.
• Excellent communication skills – written and verbal.
• Excellent leadership skills.

The offer:

• Basic + bonus + annual tickets.

About The Company

Mackenzie Jones Middle East has decades of HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting and Engineering recruitment expertise. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. It’s all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

We’re growing rapidly because people appreciate our honesty, commitment and results.

Areas of specialties we recruit for are: Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting and Engineering.